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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Erin L.
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Great service
April 27, 2015

Great service - timely!

Date of experience: April 27, 2015
karyn J.
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I would have liked to be able to edit my message when reviewing my order.

We were disappointed in our recent order placed on 4/21 which was supposed to be expedited and did not arrive until after 2pm on the day promised. The agent I spoke with let me know that we would not be charged for the expedited shipping and that we would be sent a $15 voucher but I have yet to see it.

Date of experience: April 27, 2015
Rachel R.
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The picture of what I ordered showed 3 large lilies, 3 yellow roses and lots purple Monte Casino and blue delphinium. What my friend actually received was ONE lily, 3 roses, and a sprig of purple flowers! Embarrassing! Absolutely unacceptable and ridiculous. I will not ever use this website again.

Date of experience: April 27, 2015
Scott X.
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Fantastic!
April 27, 2015

Fantastic! Great price, beautiful flowers, very quick delivery. Highly recommend, will be using fromyouflowers.com again!

Date of experience: April 27, 2015
Bob R.
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Worked well
April 27, 2015

Worked well

Date of experience: April 27, 2015
manny J.
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She loved them
April 27, 2015

She loved them

Date of experience: April 27, 2015
Debra H.
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It was great
April 27, 2015

It was great. Thank you! The receiver sent me a picture of the plant & both she & I thought it was beautiful. The only thing that surprised me was the the final price after handling charges had been added. My planter was an extremely reasonable $31.00, but with the additional handling charge of $15.00, it brought the total up to $46.00. However, compared with other websites I was exploring, I still believe the price was quite reasonable. Thanks again for providing an easy way to get flowers sent to someone living across the country.

Date of experience: April 27, 2015
Donald E.
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Product did not match advertisement
April 27, 2015

Product did not match advertisement. Both basket and plants.

Date of experience: April 27, 2015
Ann W.
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Great prices!
April 27, 2015

Great prices! Excellent delivery service.

Date of experience: April 27, 2015
Ronna D.
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I have used Fromyouflowers many times and am always satisfied!

Date of experience: April 27, 2015
Beatrice A.
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Very nice balloon arrangement
April 27, 2015

Very nice balloon arrangement. Delivery was fast.

Date of experience: April 27, 2015
Jenny Q.
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I love your stuffs
April 27, 2015

I love your stuffs

Date of experience: April 27, 2015
Mike L.
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I am very unsatisfied with the order that I place. This was the first time that I have used the company too. I wanted pink hydrangeas for the funeral of a mother, which would have been very appropriate being so close to mothers day. I spent time looking through all of the possibilities with a budget in mind. However, I requested date of 04/25/15 was not honored, and I reluctantly agreed to let them deliver it the next day (day of the funeral) by 11AM with the funeral at 1PM; and that is with a complimentary upgrade to make the arrangement even better. I received a phone call and email about the time of its delivery to find out my order was NOT what I wanted sent. Instead petunias, patience, and another plant were sent in a decorative basket. I do not even know what the order looks like and its already there. This is very embarrassing for my company, my boss and myself.

Date of experience: April 27, 2015
Pamela C.
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Ordering process was easy, delivery was timely
April 27, 2015

Ordering process was easy, delivery was timely. Product on the other hand was disappointing! Upgraded bouquet to deluxe and flowers were skimpy and droopy. Added $15 worth of balloons... Most if which were deflated within hours of receipt. Could not spend our daughters birthday with her and thought a pricey bouquet would brighten her day and show her how much she means to us... Goal was not accomplished :/

Date of experience: April 27, 2015
Charlotte M.
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Was a little surprised at your "shipping and handling" charge.
Should be mentioned with each plant!

Date of experience: April 27, 2015
Sheila B.
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So far so good, I guess the proof will be in the delivery.

Date of experience: April 27, 2015
Donna Z.
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I only saw the one arrangement
April 27, 2015

I only saw the one arrangement - the basket - it was very small and hardly worth the money -

Date of experience: April 27, 2015
christy v.
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Great experience!
April 27, 2015

Great experience! Quick delivery, beautiful arrangment, fresh, fresh, FRESH!

Date of experience: April 27, 2015
P M.
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...
April 27, 2015

Date of experience: April 27, 2015
Kimberly A.
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Truly appreciate the same day service!
April 27, 2015

Truly appreciate the same day service!

Date of experience: April 27, 2015