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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Andrea R.
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Best prices around!
April 28, 2015

Best prices around! Found exactly what I wanted to send at a fair price.

Date of experience: April 27, 2015
Monica D.
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Nice job
April 28, 2015

Nice job

Date of experience: April 27, 2015
marilyn E.
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I didnt see the delivered flowers, but the recipients were very pleased with them. I live in Australia and organised the flower delivery from Sydney, which was very convenient, so the only reason I scored lower on likely to use again is because I dont have a need to send many flowers to USA.

The service was excellent, very convenient, and very timely.

Date of experience: April 27, 2015
Seth Y.
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Thank you for being available!
April 27, 2015

Thank you for being available!

Date of experience: April 27, 2015
Liam B.
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Great all round service :)
April 27, 2015

Great all round service :)

Date of experience: April 27, 2015
sunny C.
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Overall satisfied
April 27, 2015

Overall satisfied

Date of experience: April 27, 2015
Debbie B.
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Check out is frustrating and I ordered the Mint Julep with purple flowers and in a silver vase. I got pink flowers in a cheap clear glass vase. I am not happy, will never order from you again and will tell my friends and family to never order from you. Not only did I get what I did not order, I noticed you dropped the price by $20! PURPLE FLOWERS IN A SILVER VASE! That is what I ordered, what I wanted and what I told my daughter I got her.

Date of experience: April 27, 2015
april h.
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Prompt and great customer service!...
April 27, 2015

Prompt and great customer service!... My one complaint was the same day guarantee advertised has nothing to back that claim up. As a customer, it was very frustrating to find out when the guarantee was unmet, there was nothing substantial provided for the inconvenience, (thou I did receive an apologetic email, I would have very much liked to have seen a upgrade or discounted service). I suggest implementing a money back guarantee, or loose the advertising on the same day delivery guarantee.
Overall, I am very pleased with everything else, the customer service, the variety and quality of the products, and the easy to navigate webpage.
I am very willing to use your company again in the future, and refer others as well.

Date of experience: April 27, 2015
Brandon L.
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First of all I ordered white flowers this was my brothers funeral I recieved color flowers very disappointed the arrangement was of poor quality

Date of experience: April 27, 2015
Kate U.
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Didn't receive what I was expecting it didn't look presentable it just looked like flowers in a vase nothing special. Wasn't what I was expecting for almost 70$ flowers

Date of experience: April 27, 2015
kelli d.
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Even though you were unable to deliver the balloons on Sunday as I wished your customer services contacted me within less than an hour of my order time to let me know and upgraded my order for free for the trouble of having to deliver on Monday instead. I appreciated the prompt communication and follow through from customer service.

Date of experience: April 27, 2015
Vera M.
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Was not sure to add the services for an extra $4.99. I am only wanting it delivered on Tuesday. If I don't need it, please subtract from bill. Thank you!

Date of experience: April 27, 2015
Susan M.
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Your office staff went above and beyond their job descriptions in order to deliver flowers to my ailing cousin. They tried to deliver to the house address which I gave them but no one answered the door and keys were in the lock. Someone from your office called me to let me know so I called her brother (in Rochester, NY) who called her daughter who works at a medical center across from the hospital in Bridgeport, WV. One woman I spoke with found the exact address for that medical center. I gave her the name and phone number of my cousin's daughter. The flowers were delivered to her at the medical center! Since my cousin, Joyce Kohler, is not able to answer the door, I assumed her health aides would be there...Well, it seems they were not. Your office was so helpful. I wish I had the names of the women who helped me...They deserve a 'good job' pat on the back. Thanks so much.

Date of experience: April 27, 2015
Karina L.
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On time!
April 27, 2015

On time!

Date of experience: April 27, 2015
Mary T.
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Efficient and user friendly, the flowers ordered were to be delivered during A.M. hours at extra cost but was delivered afternoon/evening instead. Make sure order is delivered when stated and paid for to secure your purchase.

Date of experience: April 27, 2015
scott s.
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It would of been better if one
April 27, 2015

It would of been better if one
Florist delivered both items at the same time so I didnt have to worry if the other item was going to be delivered.also the items that were ordered were over priced or could have been more to them.

Date of experience: April 27, 2015
Kathy M.
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I had sent the flowers to my daughter and when she showed me the size I was very disappointed in the size they were and the size they looked like on the computer when I ordered them, very disappointed in what I paid for and what I got.

Date of experience: April 27, 2015
Barbara O.
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I was amazed at how fast my order was delivered. I had just heard that my good friend had lost his grandmother and since he was clear across the country, I wanted to show my condolences immediately. From You Flowers was able to accomplish that. He received the flowers within hours of his call to me. Thank you.

Date of experience: April 27, 2015
Kevin L.
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Easy to find, order and pay for arraignment!
April 27, 2015

Easy to find, order and pay for arraignment! Delivery was spot on!

Date of experience: April 27, 2015
Kelly W.
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I requested for the 4 hour delivery time and paid extra for it. I placed my order at 1030am and the recipient received the delivery at 4pm. I requested to have that refunded and I am still waiting on that refund.

Date of experience: April 27, 2015