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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kim P.
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Same day delivery
April 28, 2015

Same day delivery. Flowers looked beautiful! My daughter was very happy to receive them!

Date of experience: April 28, 2015
Tara G.
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The flowers looked amazing,and delivery was prompt. My sister loved them, I would totally purchase this arraignment again!

Date of experience: April 28, 2015
Stephen L.
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Very fast
April 28, 2015

Very fast. Great gift.

Date of experience: April 28, 2015
Melanie V.
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Wish the handling fees were listed before the final step

Date of experience: April 28, 2015
Vicki S.
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Flowers were not delivered on the date requested. Arrangement was smaller than expected.

Date of experience: April 28, 2015
Chris S.
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Thanks
April 28, 2015

Thanks

Date of experience: April 28, 2015
Judith S.
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We were very thankful for this type of service
April 28, 2015

We were very thankful for this type of service. We've had several unfortunate and untimely sad events and the service you provided was excellent. I will in the future if needed, use your services again.

Thank you
Judy Stemm

Date of experience: April 28, 2015
Zuki N.
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Service/Handling fee was a rather unpleasant surprise right at the end of my purchase, at half the cost of the actual flower order. Unfortunately don't have the time to start searching for different provider all over again, so I will make the purchase this time.

Also was not happy that the flowers showed sunflowers in the arrangement when shopping, and the flowers my friend received was just an arrangement of carnations and greenery. Definitely not happy with this purchase overall, although the delivery time was fantastic and exceeded my expectations.

Date of experience: April 28, 2015
vivian P.
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Great price, great service, no hassle, and best of all...beautiful flowers!

Date of experience: April 28, 2015
Mary B.
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My sister was very pleased with the flowers
April 28, 2015

My sister was very pleased with the flowers. Delivery took place after 5 at her work -- I was glad she had stayed late as they had been scheduled for delivery before 5 and customer service couldn't give me any information. This is my only complaint. It was very easy to order and I thought the price was fair enough. I would have liked the bouquet to be bigger, but the flowers were better looking than what I've experienced with other online services, so I was overall pleased and would use them again.

Date of experience: April 27, 2015
Kelsey Z.
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Great and easy service, will definitely use again!

Date of experience: April 27, 2015
Alex Y.
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Delivered late
April 28, 2015

Delivered late. Rude customer service rep. Bait and switch with price by the time they add fees.

Date of experience: April 27, 2015
Aaliyah H.
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WONDERFUL EXPERIENCE!
April 28, 2015

WONDERFUL EXPERIENCE! MY MOTHER WAS SURPRISED AND ABSOLUTELY LOVEDDDDDDDD IT!
THANKS!

Date of experience: April 27, 2015
Lisa C.
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I ordered expedited shipping
April 28, 2015

I ordered expedited shipping. I received a call that my flowers could not be shipped early, so the expedite fee was removed. My only issue was that I could not get an estimate as to when the flowers would be delivered.

Date of experience: April 27, 2015
Judith W.
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The flowers look nothing like the sample shown
April 28, 2015

The flowers look nothing like the sample shown. Poor quality of flowers and very cloudy water. Showed a straw bow around vase and nothing on one delivered. Overall a bad experience!

Date of experience: April 27, 2015
Sandy B.
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The flowers my daughter received looked nothing like the "Bright Blue Skies" picture online. I really wanted her to receive some beautiful flowers for her 40th Birthday as we do not live close to one another. She felt like crying when she received them because they were in such bad shape. I was so disappointed.

Date of experience: April 27, 2015
Sue S.
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Quick, easy and reasonable
April 28, 2015

Quick, easy and reasonable. Flowers were beautiful and as shown. Delivered on time.

Date of experience: April 27, 2015
Lynn X.
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The florist didn't deliver (or report his delivery) until 3 or 4 pm.
This was in Phoenix, where if you leave flowers outside, they wilt.

Not really too satisfied...i took the florist's special--like a catch of the day--and it looked like a bunch of leftover flowers stuck in a vase. (my friend emailed me a pic)

Date of experience: April 27, 2015
Edwin b.
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So far everything was good througt I think a little pricey

Date of experience: April 27, 2015
Jeannette K.
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I think the service is all round excellent and was very impressed that customer service got back to me. However, I do think a total of $50 for 10 tulips in a vase is a little ridiculous and that is largely due to the service/handling fee of $15. Either that cost should be brought down or options where that cost will be less should be presented. So, for example, if tulips are expensive to source and deliver in the area code provided, present some options where the cost of the flowers is closer to the final price paid. Otherwise happy.

Date of experience: April 27, 2015