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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Was a great experience. I got prompt customer service and she was very friendly.
It was a gift for my best friend!
She loved it! Thank you
The flowers I bought were for my mother's retirement. I chose to pay the expedited shipping fee so that she would receive the flowers prior to 10am as she was scheduled to leave the office before noon. The flowers did not arrive to her office until 2:45pm, at which time she was not only gone but, never going back.
My original order was not delivered on the guaranteed time frame. However you guys made sure it was delivered the following day and upgraded the package. The recipient was very pleased with her flowers.
Easy to order. A lot of choices.
The order received was vastly different from the picture on the website and the picture included in my online receipt. The picture online/receipt was a vase of flowers that was full, very little greenery and had at least 3 lilies and full yellow roses. It was full of color with very little green filler. The product received had LOTS of green filler. In fact, the arrangement was more green than any other color. It had one lily, 3 small roses and lots of cheap filler. I am very disappointed in the product received.
N/a n/a
I am not very happy this business exchange.
First, I had issues placing the order, which customer service advised they could correct for me.
I went on line around 1:30 today to check the delivery status, and was uable to do so on your website. For some reason, my order # could not be located. I sent 2 emails to "*******@FromYouFlowers.com" and received a general and unsatisfactory reply.
I called your 1-800 #, and the recording advised you could not give order status via phone today. The customer service rep advised "your order is in process."
I am still unable to get an updated status online. Had I known it would be this late in the day without receipt, I would have paid the extra money to ensure morning delivery.
It is now 3:30 p.m., and my husband has not received his anniversary gift. I am very disappointed.
Ok
Great experience. I'm a returning customer so that's great!
Fast and beautiful
I have purchased flowers through fromyouflowers.com many times and I have never been disappointed!
Thanks for the great service
I will recommend to my friends.
After finishing my order I had a call saying the processing and service fee were not add to my bill which I was excited with the price but after the final price i felt like calling direct to a local flower shop well other than that my Girl love the Flowers
Really nice experience! Thanks
I ordered same day delivery but it could not be confirmed... After contacting customer service decided to get next day delivery with an upgrade from deluxe to premium... The flowers were very pretty but also VERY small for an premium order... Looked like just an regular order not even a deluxe definitely not the premium... Way overpriced at a little over $50 for such a small vase and display... First time I try "fromyouflowers" and it will be the last time... very disappointed and should of never tried this place over FTD flowers BIG mistake. Thank you - Heath.
It is easy and nice to do business with you.
So much easier and cheaper than competitors but the flowers were below standard.
Sent Birthday Bouquet. Ordered Deluxe arrangement and it was not exactly as Described. Was the size you would expect a regular priced arrangement and some of the flowers were broken. However, the delivery man did sing Happy Birthday to her.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members