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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Laura H.
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I thought I was to get an Email confirmation that the deliver was made

Date of experience: April 30, 2015
Aaron S.
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The flowers were damaged and looked nothing like the photo...I paid for the arrangement with more flowers but, it looks like the basic amount...the thought ultimately is what counts, but I am dissatisfied with the arrangement. I am leery to purchase an arrangement from your company again.

Date of experience: April 30, 2015
Suzanna S.
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Easy buying and fast check out
April 30, 2015

Easy buying and fast check out

Date of experience: April 30, 2015
Joel Y.
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Delivery prices are a little steep
April 30, 2015

Delivery prices are a little steep. Overall good service, but I will probably go to a local service to save money. Thanks for all you do.

Date of experience: April 30, 2015
Holley B.
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Online shopping
April 30, 2015

Online shopping

Date of experience: April 30, 2015
Ted B.
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Price was good, delivery next day was the reason I went with this company. But once I seen what my wife brought home I was disappointed. Nothing like the picture, about half the flowers that were in the picture

Date of experience: April 30, 2015
Ashley Q.
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The flowers turned out beautifully and the birthday girl absolutely loved them.

Date of experience: April 30, 2015
Tami S.
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Great Customer Service and follow-thru
April 30, 2015

Great Customer Service and follow-thru. Thank you

Date of experience: April 30, 2015
Lisa M.
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Appreciated the discount and ease of shopping
April 30, 2015

Appreciated the discount and ease of shopping. Recipient was very happy with flowers.

Date of experience: April 30, 2015
Marie U.
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Can say nothing negative
April 30, 2015

Can say nothing negative. I did feel the shipping and handling cost was a bit of a shock but other than that I am completely satisfied.

When my friend told me how absolutely beautiful the flowers were it made the shipping/delivery cost all worth while. She was absolutely in heaven, she said it was one of the most beautiful arrangements she has ever seen. The flowers looked like they had just been picked from a garden.

The only other thing I would suggest is it would be nice if one was allowed to have a bit more typing characters on the cards.

In closing, thank you for the fantastic service.

Date of experience: April 30, 2015
Robert K.
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I could not be more pleased
April 30, 2015

I could not be more pleased. The flowers were beautiful and arrived at my wife's office as promised. Last minute gift need? This is the right place.

Date of experience: April 30, 2015
Margaret R.
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They called because what we ordered wasn't available. Sent a different item at the same price but delivered it a day early

Date of experience: April 30, 2015
Newlyn H.
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I believe the amount of the service/and handling fee (almost 25% of the order) was excessive and misleading.

Date of experience: April 30, 2015
Lesya L.
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It was quickly.But from 3 cards, accepted only 1

Date of experience: April 30, 2015
Jane M.
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I really didn't think what was sent to my mom was worth the amount charged. The flowers looked different from the photo I saw. My sister said they were pretty, but to me they were just thrown in the vase without arranging. My daughter rearranged the flowers. So this indicates the florist who did the flowers did so in a hurry. It is not your company's fault this lies with the florist who arranged the flowers.

Date of experience: April 30, 2015
Carly O.
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I DON'T WANT TO DO THIS
April 30, 2015

I DON'T WANT TO DO THIS

Date of experience: April 30, 2015
michael z.
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Excellent!
April 30, 2015

Excellent!

Date of experience: April 29, 2015
Ap K.
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The flowers did arrive on time, but they were not as pretty as I thought they would be. Very simple. I understand that it is florist pick, and at a reduced price, but they were not as I imagined.

Date of experience: April 29, 2015
barbara U.
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Very quick efficient order
April 30, 2015

Very quick efficient order

Date of experience: April 29, 2015
Claire P.
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Easy to navigate; up-charges are disappointing, but that's life! And they are far better than other flower delivery sites.

Date of experience: April 29, 2015