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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Robbie J.
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Quick and easy
May 1, 2015

Quick and easy. I like the same day delivery option.
Hope the order looks as good as the website picture!

Date of experience: April 30, 2015
Anja J.
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The flowers are beautiful!
May 1, 2015

The flowers are beautiful!

Date of experience: April 30, 2015
cheryl l.
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Great selection..
May 1, 2015

Great selection.immediate confirmation of delivery.

Date of experience: April 30, 2015
Philip R.
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Quick, easy and worth coming back to
May 1, 2015

Quick, easy and worth coming back to. Thank you!

Date of experience: April 30, 2015
Susie E.
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I was very happy with the selections offered and the ease of ordering. My order was delivered as promised and exceeded my expectations. The only complaint would be
With the Service/Handling charge - a bit excessive. I won't hesitate using the site for all my orders in the future. So very convenient and dependable!

Date of experience: April 30, 2015
Jeannie H.
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Excellent customer service
May 1, 2015

Excellent customer service. I always received a prompt response with any inquiry I made regarding my order. It was delivered on time and my instructions for delivery were followed completely.

I will be ordering again. Thank you for your wonderful customer service.

Date of experience: April 30, 2015
Randall R.
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I feel if your going to offer a 4 hour delivery guarantee for an extra charge then there should be NO excuses. I was highly disappointed that after paying for the service the arrangement showed up over 5 hours later after the recipient was GONE.

Date of experience: April 30, 2015
Anonymous P.
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Very happy with my transaction
May 1, 2015

Very happy with my transaction.

Date of experience: April 30, 2015
Natalie F.
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Quick and easy with a good selection to choose from. Good prices.

Date of experience: April 30, 2015
Jhane T.
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It turned out to be much more expensive then it said

Date of experience: April 30, 2015
Rebecca W.
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They did what they were supposed to do which was bring joy to heavy hearts. Thank You!

Date of experience: April 30, 2015
Darlene W.
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Item and service was more expensive than I had planned to spend. Flowers were not delivered before 12:00 noon. Since I didn't notice the flowers I ordered at the funeral home before 12 noon and received notice that they were delivered around 3 p.m. I am disappointed that I was charged an extra fee for the time I asked them to be delivered.

Date of experience: April 30, 2015
Sarah D.
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The prices are great and the flowers are lovely.

Date of experience: April 30, 2015
Chris G.
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Quick and easy to use site
April 30, 2015

Quick and easy to use site. They contacted me to confirm i had placed the order, since i am in another country as a security check which I appreciated

Date of experience: April 30, 2015
KLH Q.
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NOT a good experience
April 30, 2015

NOT a good experience. Ordered & paid for the flowers to be delivered same day. Recieved message late in the day that they would not in fact be able to deliver them until the next day. Furious! Should have indicated in the check out process that there was a possibility they would not be delivered. Next day 2:00 rolls around and still nothing. Both calls to customer service were met with reps who seemed to be annoyed to help and have to deal with a complaint. Especially the second day. No interest a satisfied customer!

Date of experience: April 30, 2015
TF I.
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Great Flowers
April 30, 2015

Great Flowers

Date of experience: April 30, 2015
Mark N.
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Based on ordering experience
April 30, 2015

Based on ordering experience. Will review once delivered.

Date of experience: April 30, 2015
Bobby V.
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I made 2 separate orders
April 30, 2015

I made 2 separate orders. The display photo showed a medium size order (I called to verify). The flowers sent does not look like the photo. I have pictures to show what was delivered. I'm hoping the next order will be better (due for delivery in May 4th.) if it isn't, I won't use you again. I'm disappointed in what was sent for the April 30th order.

Date of experience: April 30, 2015
Charlotte R.
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Kit was great
April 30, 2015

Kit was great

Date of experience: April 30, 2015
Bruce G.
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Every thing was great
April 30, 2015

Every thing was great

Date of experience: April 30, 2015