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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Bob C.
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Only thing is hidden 14.99 service fee
May 1, 2015

Only thing is hidden 14.99 service fee. Other than that I have no complaints. I have ordered 3 times now. So be nice to get something like " put in 5 orders get 1 free" type of thing

Date of experience: May 1, 2015
Monica D.
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Fast easy and the flowers were of good quailty

Date of experience: May 1, 2015
Jason P.
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Will use you again
May 1, 2015

Will use you again.

Date of experience: May 1, 2015
Wisconsin
1 review
1 helpful vote
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This is the worse business EVER. They will not deliver your flowers on the promised day and then refuse to refund "expedited delivery fees"

Date of experience: May 1, 2015
Phil T.
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Easy to do and get what I wanted
May 1, 2015

Easy to do and get what I wanted

Date of experience: May 1, 2015
Elaine E.
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I was pleased with the online purchasing experience. I was also pleased with the arrangement. The only complaint I have is the cost of delivery (but I am confident the fee is no higher than most delivery service). However, the cost of the flowers was reasonable. Overall, I would give my experience a 4 out of 5.

Date of experience: May 1, 2015
tammy T.
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Very courteous and professional
May 1, 2015

Very courteous and professional. When they could not deliver same day they upgraded and apologize. I appreciate that level of customer service

Date of experience: May 1, 2015
Pam F.
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The flowers were beautiful!
May 1, 2015

The flowers were beautiful! Better than the pictures...

Date of experience: May 1, 2015
Jesus R.
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I was happy for the most part with everything. Only problem was that I paid extra to have the flowers delivered before noon and they didn't arrive until after 1pm. But I was credit back the extra fee. Overall the flowers were amazing.

Date of experience: May 1, 2015
WAV F.
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I was surprised by the handling charge
May 1, 2015

I was surprised by the handling charge. It was not unreasonable, but should be revealed up front, not at the very end.

Date of experience: May 1, 2015
Regina B.
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The flowers that were delivered looked nothing like the online picture. I saw that there might be substitutions but there were so many that it didn't look anything like the one online. I was very disappointed. The vase online was very pretty but the one the flowers came in was just a typical vase with nothing special about it. I spent almost $80 for something that I would have returned if I had time. I can say that I won't ever use your online resource again.
The lady that delivered the order was very sweet and apologized. She offered to take it back but I had to have it that evening and didn't have time to find anything else. The flowers were pretty but nothing like what I ordered.

Date of experience: May 1, 2015
Doug T.
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Wanted same day delivery n 2 b before noon, was a bit extra. Flowers weren't deliver till almost 4pm. Besides being very late it didn't look anything like the pic. Got a 20% refund after calling n complaining n credit that I will never use.

Date of experience: May 1, 2015
Melissa N.
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I do not wan to to leave a comment
May 1, 2015

I do not wan to to leave a comment

Date of experience: May 1, 2015
K G.
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Delivery and customer service were highly satisfactory as expected. However, if you're going to use local florists for product delivery, I should think that a larger selection could be made available. Also paying$ 54 to have a $12 plant delivered to a location one mile from the source seems exorbitant. (This was with a 20% "discount")

Date of experience: May 1, 2015
Gail M.
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I ordered flowers and a teddy bear and balloons for my granddaughters birthday. The flowers were even prettier than pictured, and Sadie was thrilled! Thank you for making my girls day extra special.

Date of experience: May 1, 2015
Ng T.
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Very happy with the heart shape wreath
May 1, 2015

Very happy with the heart shape wreath.

Date of experience: May 1, 2015
diego T.
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Easy and fast
May 1, 2015

Easy and fast
Love the same day delivery options

But mine wasn't deliverd on same day...

Date of experience: May 1, 2015
Suzanne J.
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Always so easy to use this site!
May 1, 2015

Always so easy to use this site!

Date of experience: May 1, 2015
Linda R.
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I would rather know all costs involved
May 1, 2015

I would rather know all costs involved. I find it misleading to see that something costs 27.99 and then get to check out and the bill is 45.97. Yes I "saved" 7.00 but overall the total was more than anticipated.

Date of experience: April 30, 2015
Jazmina g.
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Pretty easy & fun
May 1, 2015

Pretty easy & fun

Date of experience: April 30, 2015