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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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joan o.
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The flowers were delivered later than the extra $ I had paid for, insuring a guaranteed time and that was disappointing

Date of experience: May 2, 2015
Rachel M.
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MY EXPERIENCE WAS AMAZING!
May 2, 2015

MY EXPERIENCE WAS AMAZING! :)

Date of experience: May 2, 2015
Janice E.
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Enjoy shopping with you!
May 2, 2015

Enjoy shopping with you!

Date of experience: May 2, 2015
Bonnie C.
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Was not delivered on time I had to call and let them know that it wasn't received the local florist didn't check the orders and didn't get it delivereduntil the next day

Date of experience: May 2, 2015
Philip N.
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Price was a bit too high for the amount of flowers received.

Date of experience: May 2, 2015
wksum Z.
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I gave a three as a neutral experience
May 2, 2015

I gave a three as a neutral experience. Disappointed that business only able to deliver on time for one order but failed on the other one. Overall the business do try to make it up by offered me a discount. However, little teeth pulling on getting the "right" discount. Positive feedbacks from my recipients on the flower arrangements. Recommendations to the business: Please cut the wait time on the phone; notify client earlier if there are any issues. I think I will still give it another try in the future as the business do show they care about their customers.

Date of experience: May 2, 2015
Brenda N.
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The arrangement looked nothing like the picture. The flowers were pale and wilted. It looked like they were carelessly put in a vase. I'm very disappointed.

Date of experience: May 2, 2015
Theresa J.
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The order process was easy
May 2, 2015

The order process was easy. The pricing was competitive to other sites. The delivery was on time as promised.

The birthday bouquet was very sub standard. The arrangement looked nothing like what I ordered. The bouquet that I ordered had lots of purple and pink roses and yellow lilies. The arrangement that was delivered was not colorful and did not even look like the arrangement that was on the website. Whoever did this arrangement skimped on the color and the flowers. I had my sister to photograph the flowers, and I was so disappointed. She was happy because she was just surprised that I had thought about her. Maybe with these types of services you have to order an arrangement that includes just one type of flower so they can get it right. Disappointed. Will have to try another service, not this one!

Date of experience: May 2, 2015
Sharon B.
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I've never heard of this flower company & saw it on Crowd Cut, so thought I'd give it a try...I guess the flowers were perfect according to the person I sent them to...Thank you for your good service...I will definitely keep you in mind for future deliveries:-)

Date of experience: May 2, 2015
joe l.
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The flowers that were delivered were far cheaper than what I ordered.

Date of experience: May 2, 2015
M D.
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Was not aware of additional handling charge.

Date of experience: May 2, 2015
Ann M.
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My daughter was thrilled
May 2, 2015

My daughter was thrilled.

Date of experience: May 2, 2015
Reba H.
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Easy to understand and quick
May 2, 2015

Easy to understand and quick. Thanks

Date of experience: May 2, 2015
Rosemarie C.
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Love the selections
May 2, 2015

Love the selections. During checkout its difficult to change your payment method if you wish to do so. Had to start all over again.

Date of experience: May 2, 2015
dean n.
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The flowers were beautiful and delivered on time. Very pleasant experience.

Date of experience: May 2, 2015
Jade M.
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When receiving the order it looked as if it was thrown together. The bow looked like it is supposed to be for thanksgiving, when it is May. The candy that was provided was not the candy that was in the picture or the list. Clearly a waste of money. I could've definitely paid 20 dollars less and made it myself looking like that.

Date of experience: May 2, 2015
LaTrice W.
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I Love this site and I will be order again
May 2, 2015

I Love this site and I will be order again

Date of experience: May 2, 2015
Christa Z.
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My first time ordering flowers online and it was easy.

Date of experience: May 2, 2015
Nancy L.
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Last order looked nothing like what I ordered but recipient loved it. Still a disappointment for me. Was given $15 gift certificate.
Current order was not what I ordered but more similar than last order. Don't know if Ill be using you again. And delivering at 8am on Saturday is not a good idea. Recipient was awakened.

Date of experience: May 2, 2015
Anny M.
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Very fast and easy
May 2, 2015

Very fast and easy. And they really reeled me in with the free delivery

Date of experience: May 2, 2015