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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Teresa R.
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I love that the flowers are priced moderately and I'm able to still get free shipping. It makes a big difference.

Date of experience: June 5, 2015
ann g.
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Made it easier than other sites
June 5, 2015

Made it easier than other sites

Date of experience: June 5, 2015
RJ T.
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A couple of concerns with the order: (1) the roses did not appear to be especially nice; and (2) the customized picture case was not at all how it was presented on the site. I expected a vase that actually had the picture ingrained in the vase, not just a printed picture put in a vase. That was exceptionally disappointing.

Date of experience: June 5, 2015
Linda Q.
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I can rate on whether or not I will use you again, until I see the arrangement in person and verify quality as well as delivery expectations.

The spray was embarrassing. The flowers were so sparse you could see the stem of the entire flower and the base of flowers placed on top of the leaves were single layers. It was very upsetting!

Date of experience: June 5, 2015
Marie J.
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Very nice website, clear picture, good price! My sister, who was recipient said the roses were absolutely gorgeous! She was very moved by the flowers!

Date of experience: June 5, 2015
Vante H.
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On the picture it showed all roses but ended up having other flowers which is not what I wanted.

Date of experience: June 5, 2015
Kathy J.
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It was very easy to pick the right arrangement and the prices reasonable.
My order was not delivered on the day scheduled so I had to call customer service. They contacted the florist and had the arrangement upgraded because of the delay. The photos I received from the recipient of the flowers were similar to the photo except not the quality I had expected especially since it was an upgraded bouquet.

Date of experience: June 5, 2015
Brian R.
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I forgot to mark where the person works
June 5, 2015

I forgot to mark where the person works. The outcome is unknown

Date of experience: June 5, 2015
veronica s.
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Easy and quick
June 5, 2015

Easy and quick. Order was not delivered same day. I called customer service, was on hold for over 7 minutes and someone picked it up and hung up. Called back and after long wait got someone on the line (this actually happened both yesterday and today). Yesterday they checked w/local florist at 420pm (approx) and were told it was out for delivery. The local florist called the recipient at 5pm to say the vehicle broke down, they would instead deliver to home address. Calls from local florist were rec'd up to 930pm, however flowers were never delivered. During customer service call today the Florist made several untrue statements regarding situation. Flowers were finally delivered. I am very disappointed in this whole mess. Customer service rep said she would give me 20% credit on my purchase today. Hopefully she does. I never had problems before with your service, but after this may not use you again.

Date of experience: June 5, 2015
Gerardo z.
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Second time I use it!
June 5, 2015

Second time I use it! First time was nearly perfect. The morning guarantee was not done but the customer service was great in refunding the money.

Date of experience: June 5, 2015
Rob I.
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I appreciate your willingness to waive the delivery charge to attract a first time buyer.

Date of experience: June 5, 2015
Erik M.
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Great delivery time but she complained that the flowers were half crushed when the driver arrived

Date of experience: June 5, 2015
John R.
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Thanks for your service
June 5, 2015

Thanks for your service

Date of experience: June 5, 2015
Vinita V.
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I was disappointed initially to learn that the order would not be delivered on the same day. However their customer service is excellent. They upgraded my order refunded my additional same day delivery fee added a note of apology and also sent flowers that are beautiful (I haven't seen them)!

The customer service representative I spoke with was courteous and very pleasant!

Date of experience: June 5, 2015
Patricia V.
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Easy to follow various occasions, and appropriate gifts. All at reasonable prices.

As the gift I ordered was to my sister in New Jersey, I had to wait for her Email this morning - Friday her time - to say it had arrived, as I had ordered, and she was absolutely thrilled with the gift and delivery. So top marks to all the team at Fromyouflowers.
Warm regards Paddy [Mrs Patricia Verran New Zealand].

Date of experience: June 5, 2015
Laura B.
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I felt I paid a lot for Christine's birthday arrangement because it was a few flowers: 2 roses, 2 gerbera, and a little bit of flower solidgo. I expected a little more flowers and better arranged.

Date of experience: June 5, 2015
Mary K.
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The tea set was a different color than shown, but it was perfect.
Flowers were the recipient's favorite ones.
I will use this site as it always delivers quickly, on time, and
Is always reputable.

Date of experience: June 5, 2015
Jen Z.
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Quick delivery and customer service was very professional

Date of experience: June 5, 2015
Mary W.
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Beautiful flowers, and service
June 5, 2015

Beautiful flowers, and service.

Date of experience: June 5, 2015
Sandy C.
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My overall experience was awesome...
June 5, 2015

My overall experience was awesome...I was very pleased with how easy it was to process this order. The rates are great!

Date of experience: June 5, 2015