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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Ilana F.
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I paid extra to have the flowers delivered on my mother's 70th birthday, which was June 29. The flowers were delivered on June 30.

Date of experience: June 30, 2015
Peg P.
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I have no idea what the flowers looked like, but the person who received it was happy with them.

Date of experience: June 30, 2015
Katrina M.
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Flowers looked beautiful!
June 30, 2015

Flowers looked beautiful! Just wish the price were a little lower

Date of experience: June 30, 2015
Joan S.
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It was not as plentiful with flowers as shown in the picture and I upgraded the order.

Date of experience: June 30, 2015
Brenda S.
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Thanks the basket was very nice
June 30, 2015

Thanks the basket was very nice

Date of experience: June 30, 2015
carissa N.
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It was great service
June 30, 2015

It was great service.

Date of experience: June 30, 2015
Chris P.
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Very easy and convenient
June 30, 2015

Very easy and convenient. Will be back again for sure

Date of experience: June 30, 2015
Stephen C.
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Will definitely use your service again
June 30, 2015

Will definitely use your service again

Thank you

Date of experience: June 30, 2015
Judy Z.
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Nice work!
June 30, 2015

Nice work!

Date of experience: June 30, 2015
Ricardo B.
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...
June 30, 2015

Date of experience: June 30, 2015
Nicole P.
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The flowers were supposed to be delivered before noon. They were delivered at 3pm. The recipient had already left work and had to go back and pick up the flowers. The vase and ribbon were not the same as the picture. The vase looked old and filthy and the ribbon was bright red taffeta. Not what was pictured when I placed the order. The flowers were beautiful but were not put together like it was pictured. There was a giant rose sticking out of the top. The greeting card also had misspellings and incorrect spacing between words. I know it is not the websites fault. It was the florest that put it together. The florest you had used is known for messing up orders, being late and terrible customer service. Might want to try using a different florest in the city.

Date of experience: June 30, 2015
Weston B.
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Comment
June 30, 2015

Comment

Date of experience: June 30, 2015
Robert C.
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You should disclose the delivery fee upfront...not when you are paying...unacceptable!

Date of experience: June 30, 2015
Margaret G.
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...
June 30, 2015

Date of experience: June 30, 2015
Jaime Y.
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The delivery wasn't the greatest
June 30, 2015

The delivery wasn't the greatest

Date of experience: June 30, 2015
gayle k.
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Timing was perfect...
June 30, 2015

Timing was perfect...
Flowers were gorgeous...
EVERYBODY is happy!
Thanks for your work on my behalf!

Date of experience: June 30, 2015
gayle k.
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Worked really well...
June 30, 2015

Worked really well... very smooth...and timely... AND beautiful...
Thank you!

Date of experience: June 30, 2015
Stacey W.
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...
June 30, 2015

Date of experience: June 30, 2015
Lucy P.
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Everything went smoothly
June 30, 2015

Everything went smoothly. All instructions clear and easy to follow.

Date of experience: June 29, 2015
Hannah A.
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Horrible
June 30, 2015

Horrible. I most likely will never use this again.

Date of experience: June 29, 2015