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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Ron B.
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Beautiful arrangement, identically represented online! Arrived on time to a remote vacation cabin, kudos for the delivery. Recipients were delighted. Thank you for being my trusted florist. Looking forward to placing my next order!

Date of experience: July 14, 2015
tony m.
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Nice and easy
July 14, 2015

Nice and easy

Date of experience: July 14, 2015
kathleen G.
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Great as usual!
July 14, 2015

Great as usual!

Date of experience: July 14, 2015
Gail M.
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Wonderful
July 14, 2015

Wonderful

Date of experience: July 14, 2015
Donna R.
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This was my first GREAT experience out of all my online floral orders. I will be back. Thank you! Great job y'all!

Date of experience: July 14, 2015
BRIDGET G.
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The service was excellant, the only problem is that the company that recieved my order left a name off of the card.
But i requested that they send a corrected card to my Mom, and they are going to.
Otherwise great service and response.

Date of experience: July 14, 2015
Emil L.
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I don't think I can trust the locals to make the decision...I have a photo of 2 of the 3 that I have sent that way. This one had 2 or 3 roses and mostly daisy's for the medium upgrade...you would think it would be better, fresher and More!

Date of experience: July 14, 2015
Larry T.
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Very disappointed
July 14, 2015

Very disappointed. Not even in planter. Little separate pots sitting in water in a broken box.You would not be proud of this arrangement. If all in this delivery area are like this,you would not get repeat customer orders.

Date of experience: July 14, 2015
Suzanne H.
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I reallllly wanted the yellow chick flower holder, sentimental reasons. I know it can't be garenteed. I would have picked something else. But, my Mom loved the flowers!

Date of experience: July 14, 2015
April S.
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I was so disappointed
July 14, 2015

I was so disappointed. The flowers were delivered one day early, and therefore before the actual occasion. In addition, the arrangement looked nothing like the picture. It wasn't even nicely arranged and the flowers looked tired.

Date of experience: July 14, 2015
Frank P.
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I paid 2 extra charges for same day delivery, yet was charged a whopping14.50 extra for 'handling'. It seems like an add-on inflated charge that's over 20% of the entire cost!

Date of experience: July 14, 2015
Lynda G.
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I'm ordering from my phone and it's been difficult to complete.

Date of experience: July 14, 2015
John M.
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Kind of pricey for the delivery
July 14, 2015

Kind of pricey for the delivery -- and not made clear until the end of the transaction.

Date of experience: July 14, 2015
Karri U.
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I needed same day delivery and the options available were fantastic. Prices are more than reasonable.

Date of experience: July 14, 2015
Mindy K.
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It would be nice if the shipping was always free!14.99 on top of an order is a lot to ask for shipping. I would not have ordered unless it was free.

Date of experience: July 14, 2015
Katie B.
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My friend was very happy with her flowers
July 14, 2015

My friend was very happy with her flowers. Thank you!

Date of experience: July 14, 2015
Auckland G.
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Disappointed with the flowers received in terms of the closeness to the website picture and freshness of the flowers.

Date of experience: July 14, 2015
Steve R.
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Easy to use website, we have had problems with an order before but I am giving it one more try.

Date of experience: July 14, 2015
Taylor R.
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Everything good so far
July 14, 2015

Everything good so far

Date of experience: July 14, 2015
French W.
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Delivery time needs to have better expectations set. Delivery to a business is trickier than to a residence and possibly subject to redelivery and frustrations.

Date of experience: July 14, 2015