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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Becky P.
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Excellent service, very fast delivery!
August 5, 2015

Excellent service, very fast delivery! Very happy!

Date of experience: August 5, 2015
Markita Q.
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Thank you all for such great service!
August 5, 2015

Thank you all for such great service! Sent this basket of goodies as encouragement to one of our facilities after the unexpected passing of a long-time employee. It was well received and there was something for everyone to enjoy--even something for those with dietary restrictions.

Date of experience: August 5, 2015
Beverly H.
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I have been very successful ordering from pro flowers in the past.

Date of experience: August 5, 2015
Phyllis S.
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I needed flowers in a hurry
August 5, 2015

I needed flowers in a hurry

Date of experience: August 5, 2015
John H.
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Fromyouflowers.com had good prices and a great selection. There was a minor problem with my order and they proactively contacted me and made it right.

I would expect to use them again in the future.

Date of experience: August 5, 2015
Carmen H.
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Overall it was easy and beautiful flowers were delivered on time.

Date of experience: August 5, 2015
Paulyus H.
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Arrangement too small for the price
August 5, 2015

Arrangement too small for the price

Date of experience: August 5, 2015
Jason C.
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Neither of my previous orders have been delivered on time. Please make it happen this time around.

Date of experience: August 5, 2015
George G.
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Beautiful presentation
August 5, 2015

Beautiful presentation

Date of experience: August 5, 2015
Enrique K.
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Easy, lots of options, same day delivery!
August 5, 2015

Easy, lots of options, same day delivery!

Date of experience: August 5, 2015
Jean P.
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Was sent to a business
August 5, 2015

Was sent to a business - delivered to the warehouse's shipping & receiving instead of the reception area of the company!

The web site did NOT indicate this was NOT a florist - found out when I noted the UPS delivery info. Despite all the hiccups! Flowers arrived - didn't fry/wilt in the HOT warehouse too much, and recipient was pleased

Date of experience: August 5, 2015
Dave S.
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Quick easy will do it agaib
August 5, 2015

Quick easy will do it agaib

Date of experience: August 5, 2015
Diane S.
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Second order in two weeks for occasions not in my area, so easy to use. THANK YOU!

Date of experience: August 5, 2015
valerie V.
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Prompt service
August 5, 2015

Prompt service

Date of experience: August 5, 2015
Lois M.
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It was easy and clear how to place an order...
August 5, 2015

It was easy and clear how to place an order...I will stand by to see how the delivery service is carried out :)

Additional comment: I awoke on the 4th with a feeling that even though I had sent my sister a very nice card for her 85th birthday, that it just wasn't enough for such a milestone birthday. Thus the order of flowers...but...how to get them to her in time? You helped me realize my dream by delivering the beautiful arrangement - and On Time As Promised! I can't thank you enough.

Date of experience: August 5, 2015
domenique m.
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A little expensive and the size shown on the main page is not actually the size u get unless u upgrade your order whichbis more money, but overall a good experience

Date of experience: August 5, 2015
Sharon M.
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Excellent experience all the way around
August 5, 2015

Excellent experience all the way around.

Date of experience: August 5, 2015
Leslie L.
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Fromyouflowers.com
August 5, 2015

Fromyouflowers.com - awesome! My order was just as pictured on their website ( maybe better)! Delivery was perfect and arrived before promised! Will be ordering again! Thank you!

Date of experience: August 5, 2015
Jeremy K.
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So far so good
August 5, 2015

So far so good. Easy order process. Ample discounts available. Good shipping and handling fees for same day services.

After placing the order, however, we ended up receiving about half of the product. I called custom service and they said that the rest couldn't be brought out so they offered a refund of a portion of the sale, to which I still have not seen! The refund would have been a proper way to handle this situation. I would have preferred a full refund but so far I have not even received partial.

Date of experience: August 5, 2015
Laura W.
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This was my first time to send flowers with you! The experience was very good. My friend received them, before noon, which was great and worth the $4.99 to make sure! She sent me a picture, and they were beautiful and just as pictured. I think that your prices are excellent and I will certainly order from you again!

Date of experience: August 5, 2015