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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Carol S.
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Easy
August 18, 2015

Easy

Date of experience: August 17, 2015
Anna J.
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I found that ordering from you on line was a smooth and easy process. My only problem was that the recipient received the flowers with a 'Happy Birthday' balloon attached. This poor lady was just diagnosed with terminal cancer. I ordered a 'Get Well' balloon to be attached. The only reason I used the 'get well' message was to not diminish her hope. So not only did she not get the 'get well' balloon, she got a 'Happy Birthday".

Date of experience: August 17, 2015
DiAnne F.
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My order was a birthday gift for my sister in Houston area. I was very surprised when she told me it had just been left on the doorstep and her son brought it in when he got home from work. She and her three room mates were home all day and the doorbell never rang. I find this a very odd delivery practice.

Date of experience: August 17, 2015
susan k.
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My mother-in-law loved the plant/flower arrangement.

Date of experience: August 17, 2015
Lisa H.
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Flowers were fresh
August 18, 2015

Flowers were fresh. I ordered the deluxe. I thought it could have been fuller but it was sill pretty.
Silly pet peeve but wish the card signature space allowed me to write more. I ended up including the signature in the note part but it came out spaced strange.
Overall, flowers were nice and the price was better than other places.

Date of experience: August 17, 2015
Alison Y.
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Super easy to order!
August 18, 2015

Super easy to order! Thank you! Looking forward to seeing a pic of what's delivered.

Date of experience: August 17, 2015
Elsa C.
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Excellent service, thank you
August 18, 2015

Excellent service, thank you.

Date of experience: August 17, 2015
Gina K.
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My daughter said whoever delivered her flowers banged on her door so hard that she was too scared to open it. She had to go to the office at her apartment complex to get her flowers. I was very upset about that.

Date of experience: August 17, 2015
Marie L.
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Quite honestly, I never saw the flowers because I did not send them to myself. They were sent to a friend which you would have known had you checked the order.

I answered the questions just so I could get to this portion and tell you how rediculous it was to send this
Survey to me

Date of experience: August 17, 2015
carol s.
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Easy to do-will do it again
August 18, 2015

Easy to do-will do it again

Date of experience: August 17, 2015
David L.
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The largest arrangement option that I paid for was not quite as full as pictured, in my opinion. Also, a few flowers never bloomed and a couple looked slightly aged. My wife still enjoyed them though, so not too big of a deal.

Thanks.

Date of experience: August 17, 2015
Lino C.
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It was really worth it my girlfriend loved the flowers!

Date of experience: August 17, 2015
KEVIN s.
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KIND OF EXPENSIVE, BUT I THINK IT WAS WELL WORTH IT.
Updated---
After looking at what your headlines say about your deluxe to premium, the product i received was disappointing. I chose premium because i thought i would be buying the picture that was illustrated along with the product. Some of the flowers weren't even in bloom yet, which is basically me buying fruits that aren't even ripe.
I will not come back to your site.
Thank you

Date of experience: August 17, 2015
Igor T.
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Delivery was delayed by almost 1 hour, despite I ordered expedited service

Date of experience: August 17, 2015
Ruth L.
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Had flowers sent to my daughter who has just had baby,I live in UK she is in USA excellent service,thanks very much

Date of experience: August 17, 2015
Bev A.
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Excellent
August 17, 2015

Excellent. Did not have any problems with the web site. I was on another site and had problems with it! He received candy instead of a balloon. Please fix this. He is diabetic
Checked the invoice to be sure.

Date of experience: August 17, 2015
Charlene B.
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Beautiful selection of arrangements to choose from and was able to pick one at a reasonable price.

Date of experience: August 17, 2015
Patrick P.
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Easy peasy
August 17, 2015

Easy peasy.

Date of experience: August 17, 2015
Brenda R.
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Quick and easy to order!
August 17, 2015

Quick and easy to order!
My aunt said they were the prettiest flowers she's ever received!

Date of experience: August 17, 2015
Jeffrey M.
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Very satisfied
August 17, 2015

Very satisfied. Excellent product, service, and prices.

Date of experience: August 17, 2015