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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Lauren F.
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The ordering process was easy, the prices were reasonable, and customer service got back to me quickly. In spite of all this, I paid to have my order delivered before 12 noon the next day and they were not delivered until almost 5 pm. Also, the flowers did not look like the picture. The picture didn't show carnations, and the flowers that were delivered had carnations. Also, it was not as full as the picture and I ordered the deluxe which is supposed to be what the picture shows. I will probably never order from here again.

Date of experience: August 18, 2015
Tara S.
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The online image showed many more sunflowers but in the actual bouquet there was only 1. I ordered these for my mom's birthday and sunflowers are her favorite. I was disappointed there were not more in the arrangement.

Date of experience: August 18, 2015
john g.
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It was good still a little pricey but for same day delivery not bad...the arrangement looked a little different than the picture it had red roses on the pic and arrangement came w pink and other flowers

Date of experience: August 18, 2015
Janas P.
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Always delivered within 4 hours
August 18, 2015

Always delivered within 4 hours. Have ordered twice now through fromyouflowers and have not had any issue at all! Will use again!

Date of experience: August 18, 2015
Abraham A.
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Your order put on a default price that appear to be a midpoint, but if customer chooses a lower price it does not show the difference in looks ect...

Date of experience: August 18, 2015
cassie p.
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It was easy and the discount code made me likely to shop here again.

Date of experience: August 18, 2015
Lori S.
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Fast and easy
August 18, 2015

Fast and easy. Thank you

Date of experience: August 18, 2015
Sandra B.
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Very beautiful flowers and delivered right on time!

Date of experience: August 18, 2015
Maria H.
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Quick and easy
August 18, 2015

Quick and easy. I loved the arrangements as much as the people I sent them to. Thank you

Date of experience: August 18, 2015
Debbie S.
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I was disappointed that the zip code chart did not work properly. There were also hidden costs that I didn't realize until checkout. It made them too expensive. Other than that, the experience has been good.

Date of experience: August 18, 2015
Diane B.
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Service/handling fee seems high
August 18, 2015

Service/handling fee seems high. It will be worth it if flowers are fresh and last at least 10 days.

Date of experience: August 18, 2015
diane m.
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I was very satisfied with the service and the product. This is a company I would not hesitate to use or

Date of experience: August 18, 2015
Mike B.
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It is extremely frustrating when the received package looks nothing like the photos. I understand things cannot be exactly duplicated, BUT I do expect that the VALUE of the package is equal. So, in this case - my wife did not receive her flowers on the day that I had expected, nor did she receive a $42 valued product.

Overall - a disappointing transaction

Date of experience: August 18, 2015
Larry R.
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Fast and easy
August 18, 2015

Fast and easy. We are excited about our gift choice and are anxiously awaiting the delivery reaction.

Date of experience: August 18, 2015
Diana W.
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Selection was very good; delivery price was a bit high.

Date of experience: August 18, 2015
Tomas U.
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Just GREAT!
August 18, 2015

Just GREAT!

Date of experience: August 18, 2015
VLADIMIR Z.
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The flowers did not seem to be quite fresh
August 18, 2015

The flowers did not seem to be quite fresh.

Date of experience: August 18, 2015
Tiffany S.
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The final product looked nothing like the one on the website.

Date of experience: August 17, 2015
Jill W.
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I panicked a bit because you need a "State"...
August 18, 2015

I panicked a bit because you need a "State" on the billing address but I have a London, England address so I didn't know what to do! In the end, I just hit on Alabama and hoped for the best.

Date of experience: August 17, 2015
Patricia Z.
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Wish the delivery charges, etc
August 18, 2015

Wish the delivery charges, etc. would be displayed before inputting all the personal information.

Date of experience: August 17, 2015