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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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llcoolray R.
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I was very happy with the same day delivery option
September 1, 2015

I was very happy with the same day delivery option. My mother loved her flowers. Will order from them again.

Date of experience: September 1, 2015
Yvette S.
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Fast internet service hope delibery is the same quality...Thank you

Date of experience: September 1, 2015
Bridget G.
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I thought the "service and handling being thrown...
September 1, 2015

I thought the "service and handling being thrown in at the very end was a bit ridiculous. I consider that a hidden fee...let people know you want half of what they ordered to deliver your service before they complete the entire form.

Date of experience: September 1, 2015
sabrina o.
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Very easy and conveinent but the prices on the item were on sale and then with the corporate discount it cancelled eachother out. (not clear communication). Also I wasn't expecting a 14.99 service/handling fee, that should have been included in the price of the flower. I would have been better to be forth right than wait till the end of the order.

Date of experience: September 1, 2015
kevin X.
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You deliver fresh,wonderful flowers on time.Great service. Thank you.

Date of experience: September 1, 2015
APK E.
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I rarely order flowers, but I always use this site
September 1, 2015

I rarely order flowers, but I always use this site. I didn't see them, but my aunt sounded very happy with the flower arrangement.

Date of experience: September 1, 2015
naresh H.
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Thanks
September 1, 2015

Thanks

Date of experience: September 1, 2015
Suzanne F.
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My order was not delivered yesterday as promised
September 1, 2015

My order was not delivered yesterday as promised. But was delivered today with a note that said that. It's good though.

Date of experience: September 1, 2015
Kathy L.
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My mother-in-law was delighted with the flowers
September 1, 2015

My mother-in-law was delighted with the flowers. She was unaware that the florist who delivered them was still in business and it brought back some wonderful memories from her childhood. I will use you again!

Date of experience: September 1, 2015
Sharon S.
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Very good service, thank you!
September 1, 2015

Very good service, thank you!

Date of experience: September 1, 2015
Michael W.
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Great web site and prices
September 1, 2015

Great web site and prices. But the delivery of the product was not as promised

Date of experience: September 1, 2015
Erika m.
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Great variety and reasonable prices!
September 1, 2015

Great variety and reasonable prices!

Date of experience: September 1, 2015
Dean P.
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Easy site to navigate and a great selection of flowers to choose from.

Date of experience: September 1, 2015
Sanket S.
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The delivery was to be before 6p however it arrived around 7p.

Date of experience: September 1, 2015
Lauren B.
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When I saw a picture of the bouquet it did not match the image that was shown on the website. I was disappointed to see more than 1 carnation, only saw 1 lily, and the roses were red not pink as requested. I was not impressed.

Date of experience: September 1, 2015
christopher v.
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Wonderful service!
September 1, 2015

Wonderful service!

Date of experience: September 1, 2015
Catherine B.
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Flowers were huge and really stood out
September 1, 2015

Flowers were huge and really stood out. But delivery time was amazing. Price was good as well.

Date of experience: September 1, 2015
Gary B.
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System was slow
September 1, 2015

System was slow.
Product was beautiful.

Date of experience: September 1, 2015
Natalie B.
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Service fee undid the discount but appreciated the the expedited cost was only 5 dollars

Date of experience: September 1, 2015
Larry B.
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Great online ordering procedure with fair price
September 1, 2015

Great online ordering procedure with fair price. The flowers were beautiful.

However, the delivery personnel called my wife upon arriving to her office building and asked her to come downstairs to the delivery van to get her flowers. He seemed put out when asked to at least come into the building and meet her at the elevator. I would have much preferred that he deliver the flowers to her office, which I would have thought was standard.

Date of experience: September 1, 2015