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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Tracey X.
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I am very pleased with the price/product and service received. I will definitely use again if I need to send flowers to the USA. Thank you

Date of experience: September 1, 2015
Rapunzel O.
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The overall price paid for the product size and tardy delivery were not at all satisfactory. Order was placed at 7am and delivered at 5:54pm

Date of experience: September 1, 2015
Sandro B.
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Love the ease and options
September 1, 2015

Love the ease and options

Date of experience: September 1, 2015
Adam C.
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Handling charge should be disclosed prior to final confirmation page.

Date of experience: September 1, 2015
Stephen S.
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I will definitely be using them again
September 1, 2015

I will definitely be using them again

Date of experience: September 1, 2015
Cindy H.
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Timing was great, were delivered in three hours
September 1, 2015

Timing was great, were delivered in three hours.

Date of experience: September 1, 2015
Kristen S.
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My order vs
September 1, 2015

My order vs. what was recieved did not match; however, the arrangement that was delivered was gorgeous just not the colors intended. My recipient was happy so therefore i am happy.

Date of experience: September 1, 2015
JUAN A.
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Is there every time when I need it..
September 1, 2015

Is there every time when I need it..

Date of experience: September 1, 2015
Mike H.
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Will defiantly use you again
September 1, 2015

Will defiantly use you again

Date of experience: September 1, 2015
Jay A.
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It was great!
September 1, 2015

It was great! Flowers came on time and they were beautiful I will definitely buy from there again.

Date of experience: September 1, 2015
Karen M.
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So easy and usually pleased with flowers
September 1, 2015

So easy and usually pleased with flowers. Before delivery I was informed the flowers I chose were unavailable. I would have liked to have received aa picture of what was sent as I have no idea. I had chosen that type of flower for a reason so I would have liked to be sent flower choices that I could have chosen.

Date of experience: September 1, 2015
PAUL L.
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...
September 1, 2015

Date of experience: September 1, 2015
Michael d.
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Flowers delivered did not match the picture on the website.

Date of experience: September 1, 2015
Margaret S.
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Excellent service
September 1, 2015

Excellent service. Will use again.

Date of experience: September 1, 2015
Love n.
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The order was delivered a day late (39th anniversary flowers)which turned out to be ok since my wife was there to receive it anyway. Since it was late I was told in an email that the arrangement would be upgraded and it definitely was not. I called customer service twice to track the order but never was able to talk to a representative. The recording said they were unable to track any orders at the time. Bottom line, my wife was still surprised and grateful but I think I will have to use another service next time.

Date of experience: September 1, 2015
M D.
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Superb customer service!
September 1, 2015

Superb customer service!

Date of experience: September 1, 2015
tonic N.
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Future purchase are contingent upon this delivery
September 1, 2015

Future purchase are contingent upon this delivery.

Thank you!

Date of experience: September 1, 2015
Amanda A.
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To Whom It May Concern
September 1, 2015

To Whom It May Concern,

I am writing to let you know my dissatisfaction with placing an order with ForYouFlowers.com and to let you know that I will not ever be placing another order thru you again. First off, the flowers were not delivered the day they were supposed to be delivered, even though you say same day delivery. When I called to complain about this I was told that I would get a complimentary upgrade as well as receiving 20% off. Secondly, I did not receive the 20% off and I was billed for the full price. And while she did get them on Friday, a day late, it was so late in the day that she really didn't get to enjoy them at work at all. Thirdly, I ordered 2 Mylar balloons and 4 latex balloons. My sister only received 1 Mylar balloon and 3 latex. Fourth, the arrangement sucked. My 13 year old niece can arrange flowers better than your florist. They were all clumped together, looking nothing like the picture. The flowers I ordered were supposed to be large purple roses with small pink roses filled in with tiny purple flowers. What she received was large pink flowers, not purple, and it was filled in with baby's breath, which was not pictured, and missing the tiny purple flowers. The vase was even bigger than the arrangement. You really should say that was is pictured is not what you will receive. And lastly, the card not only was missing some words that I wrote but it was written so sloppy that you could barely read it. I have never been so displeased from a flower order in my life. I would very much like my money back.

Thank you for your time,

Amanda Ahrens

Date of experience: August 31, 2015
Paul M.
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The flowers were not for me
September 1, 2015

The flowers were not for me.

Date of experience: August 31, 2015
Jeff H.
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Delivered as promised
September 1, 2015

Delivered as promised

Date of experience: August 31, 2015