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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Rachel Z.
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I would have liked to have a tracking number to know the status of my delivery in real time. This was a gift for someone else and I didn't want to ruin the surprise by asking "hey did you get something from me?".

Date of experience: September 11, 2015
Amelia G.
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I got a lovely text with picture from the sweet 8 year old eith a big smile holding his surprise delivery. Thank you you made his day special.
Happy customer
Amelia

Date of experience: September 11, 2015
Sandra W.
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I was surprised to see the additional service/handling charge. It almost made me cancel my order. I doubt I will send flowers again just because it's too expensive for me. This was the first time I ever did this.

Date of experience: September 11, 2015
Rodney J.
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So far it was very easy
September 11, 2015

So far it was very easy. The flowers looked very pretty in the picture. We will see if the flowers our friends receive are as nice.

Date of experience: September 11, 2015
New York
1 review
3 helpful votes
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Very nervous
September 11, 2015

I ordered the candy basket yesterday at 3 right now it is 12:50. I talked to the customer service Sophie who was really nice she told me that the basket would be arriving soon. She was really nice and really sweet. I just hope the recipient gets the basket before 5. Will provide an update if the order is correctly updated. But I am going to give 5 stars to Sophie because she was really sweet.

Date of experience: September 11, 2015
Donna V.
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I was contacted by a customer rep who explained that there was a computer error and so my gift to my daughter for her 50th birthday was 2 days late. I was not pleased but I will say that I have been using From You Flowers for several years and this is the first time I have had a problem.

Date of experience: September 11, 2015
Virginia H.
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When I ordered I had inadvertently input the wrong street number. After I realized it I contacted Customer Service immediately. They responded after only a short time and were able to reroute my delivery of flowers for my mother's 80th birthday. This was very important and they came through. Thank you, fromyouflowers.com!

Date of experience: September 11, 2015
M a.
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I'm surprise, and pleased, re how beautiful your arrangements look, not to mention how informative your selections are arranged. Beautiful and classy.

Date of experience: September 11, 2015
Gloria J.
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I am very satisfied with my overall experience with your company. I elected to let you'll pick out my arrangement and it was absolutely beautiful! My sister loved them. Thank you for outstanding customer service!

Date of experience: September 11, 2015
Sheila K.
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Flowers delivered on time for daughter in laws birthday and she reported flower arrangement was beautiful. Satisfied customer.

Date of experience: September 11, 2015
Rob W.
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It was very quick and easy, many items to choose from!

Date of experience: September 11, 2015
connie r.
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I paid the expediting fee for delivery within 4 hours and that was not honored.
The flowers supplied in the actual arrangement looked nothing like what was shown in the description when I placed the order.
The only thing honored was a fair price.

Date of experience: September 11, 2015
Lettie V.
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As expected recipient loved them
September 11, 2015

As expected recipient loved them

Date of experience: September 11, 2015
Sarah D.
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Ordered a Deluxe Lilly bouquet and was not expecting them to arrive in a box, not bloomed. If I had known I wouldn't have chosen that bouquet. It's a good idea to tel customers how the flowers will arrive.

Date of experience: September 11, 2015
Jim M.
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Always a good experience with good value
September 11, 2015

Always a good experience with good value.

Date of experience: September 11, 2015
cliff a.
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Customer service was fantastic
September 11, 2015

Customer service was fantastic

Date of experience: September 11, 2015
Kimberly O.
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I have used fromyouflowers.com to order casket satin pillows for departed loved ones. I continue to remain satisfied with the level of service received. Thank you.

Date of experience: September 11, 2015
MANNY B.
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Good job
September 11, 2015

Good job

Date of experience: September 10, 2015
Ruth S.
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Great selection, prices are fair, and I feel this is a very professional company that will get this to my daughter on time.

Date of experience: September 10, 2015
Tony N.
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I called to ask if they could deliver the flowers before 2 and they did everything possible to make sure they did. Will definitely recommend and use again

Date of experience: September 10, 2015