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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Sarah L.
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Great next day service
September 16, 2015

Great next day service.

Date of experience: September 16, 2015
Marsha K.
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Flowers were beautiful no dead flowers and that was appreciated

Date of experience: September 16, 2015
Kimberly B.
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I like the paypal option
September 16, 2015

I like the paypal option.

Date of experience: September 16, 2015
Ashley A.
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Flowers did not look like they did on the website
September 16, 2015

Flowers did not look like they did on the website. Very disappointed by that.

Date of experience: September 16, 2015
Amber H.
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The local florist used in Midland TX is horrible
September 16, 2015

The local florist used in Midland TX is horrible. Will most likely order directly from another local vendor next time I need flowers sent there. Otherwise, I will try your company again in another city.

Date of experience: September 16, 2015
Vivian V.
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The online shopping experience was wonderful
September 16, 2015

The online shopping experience was wonderful. It's easy and the product online looks beautiful, but I was very surprised to actually see the product that was delivered. I was actually using this site for work purposes as well, being that I'm the Secretary for our Union and at times am asked to order flowers for our members or to send to a Funeral. This time I happened to be sending flowers to my daughter on her birthday. This experience has made me wonder. What is it that our members are actually receiving?

Date of experience: September 16, 2015
Sara A.
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Very reasonable charge for same day delivery
September 16, 2015

Very reasonable charge for same day delivery.

Date of experience: September 16, 2015
GREG P.
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Good job
September 16, 2015

Good job

Date of experience: September 16, 2015
Chandra L.
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This is the second time I ordered from fromyouflowers.com in the past 3 weeks. Both time the flowers were beautiful. The second time, I paid extra for early delivery and they were not delivered until that afternoon (after 1). This should not happen if there is a fee.

Aside from the delivery time on the second order, everything has been wonderful.

Date of experience: September 16, 2015
georgette W.
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The beginning price of the flowers is reasonable but after the delivery charge and other things are added it can get a little pricey. But when I have had to deal with customer service they are very efficient and friendly.

Date of experience: September 16, 2015
Kay C.
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Excellent service
September 16, 2015

Excellent service. Easy to use.

Date of experience: September 16, 2015
Tammy K.
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Quick and easy
September 16, 2015

Quick and easy - let's hope delivery is too!

Date of experience: September 16, 2015
Jean Z.
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Easy store..
September 16, 2015

Easy store.prompt delivery. Flowers as depicted

Date of experience: September 16, 2015
Crystal A.
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I appreciate the same-day delivery
September 16, 2015

I appreciate the same-day delivery. The product ordered was just as the picture displayed online. Overall, satisfied with product and recipient was delighted.

Date of experience: September 16, 2015
KatrinaTaylor W.
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Great
September 16, 2015

Great

Date of experience: September 16, 2015
tomo P.
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Confirmation was too late
September 16, 2015

Confirmation was too late.

Date of experience: September 16, 2015
Tim H.
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This was an amazing experience
September 16, 2015

This was an amazing experience. Super easy and beautiful items to choose from! Will shop here more often! My GF was super impressed with the quality of everything. She's happy so of course I'm happy!

Date of experience: September 16, 2015
Maritza H.
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My experience wasn't all that great
September 16, 2015

My experience wasn't all that great. I feel that the delivery charges were to high for being that it was only a few blocks where they had to deliver and the fact that I had no idea that it was going to be that much. I was disappointed that it was delivered late in the afternoon and that they delivered the wrong order. I do have to say that the customer service I received when I contacted them was very helpful. I hope when I use them again it will be a better experience.

Date of experience: September 16, 2015
Jessica p.
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I'm super mad!
September 16, 2015

I'm super mad! I tried calling them because I paid for the extra $4.99 so that it can be delivered in the 4 hour window which it didn't! No one would pick up the phone...Then when received the flowers weren't the ones I paid for! The computer said carnations with ribbons on the vase and I received 6 roses with no ribbons! I also paid for the medium price and looks like I received the smallest! Never again will I order from them again.

Date of experience: September 16, 2015
Charlotte P.
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My order wasn't received the same day but because the other Florist was closed,fromyourflorist upgraded my order and sent a note letting my daughter know she was suppose to get on Sat this was appreciated.i have ordered from here for years and have been more than please with the quality of the flowers and how long they have lasted

Date of experience: September 16, 2015