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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Charles T.
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While my wife was still happy to have received flowers, your site is extremely misleading on what I was sending. You had a picture of a vase packed full of carnations and roses, and she received a vase with a few of each and a lot of green filler. I will be making a report for the BBB regarding this.

Date of experience: September 24, 2015
robert c.
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Hhh
September 24, 2015

Hhh

Date of experience: September 24, 2015
Tomas s.
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As expected
September 24, 2015

As expected.

Date of experience: September 24, 2015
guillermo g.
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Very easy to use and very affordable thank you
September 24, 2015

Very easy to use and very affordable thank you

Date of experience: September 24, 2015
George H.
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Great overall experience easy website and prompt delivery!

Date of experience: September 24, 2015
Anonymous V.
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Excited to see what the arrangement will look like, photographed well.

The recipient posted a picture of the arrangement on Facebook. I was pleasantly surprised to find a stunning and beautiful arrangement had been delivered, (the following day but that may have been my fault since I did not read any small print regarding what time the order needed to have arrived by.

Date of experience: September 24, 2015
Pam B.
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Although I was not able to attend the funeral service, I understand the flowers were delivered on time & were very nice.

Date of experience: September 24, 2015
bill S.
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They were ok
September 24, 2015

They were ok

Date of experience: September 24, 2015
Sean K.
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Delivered on time as promised
September 24, 2015

Delivered on time as promised. They did a great job ensuring the flowers made it to their destination.

Date of experience: September 24, 2015
Anonymous W.
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The flowers look fine
September 24, 2015

The flowers look fine. But what a disappointment. The note that was enclosed with the flowers was very lazily written with words misspelled all over the place (It is important to note that I did not spell these words incorrectly upon ordering). I spend $50 and the phone call I get upon my girlfriend receiving those flowers is "Hey thank you for the flowers, but did you forget how to spell?" No, the flower company does not know how to spell and all I can say is "WOW".

Date of experience: September 24, 2015
Gena M.
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The flowers were delivered late, which would not have been a big of a deal except that I paid extra to have them delivered the same day and they did not make it in time, yet I got a delivery confirmation that they had been delivered. This caused problems when I contacted the recipient the following day and asked if she liked her gift and was met with confusion, essentially ruining the surprise.
The flowers were delivered and look lovely. I plan on using the service again, but not for short notice delivery.

Date of experience: September 24, 2015
Jackie U.
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I was informed by my friends that received the flowers that they were beautiful and deliver was on time!

Date of experience: September 24, 2015
beth w.
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This was for my friend who's dad passed away
September 24, 2015

This was for my friend who's dad passed away. They liked the flowers so much they used them at the service.

Date of experience: September 24, 2015
jane m.
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The flowers are beautiful and the florist even contacted my daughter to make sure it was ok to leave them.

Date of experience: September 24, 2015
Debra S.
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I sent this as a surprise birthday gift
September 24, 2015

I sent this as a surprise birthday gift. It went over big. She loved the flowers.

Date of experience: September 24, 2015
Janet K.
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Ordering this gift was a piece of cake!
September 24, 2015

Ordering this gift was a piece of cake!

Date of experience: September 24, 2015
Michelle L.
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Easy process for order and delivery
September 24, 2015

Easy process for order and delivery. Since it was an out of state delivery, may be nice if you could email a photo of the item being delivered so that we know what it looked like/what was included. Overall a good purchasing experience.

Date of experience: September 24, 2015
JEN G.
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Great!
September 24, 2015

Great!

Date of experience: September 24, 2015
steven P.
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My wife absolutely loved the flowers
September 24, 2015

My wife absolutely loved the flowers

Date of experience: September 24, 2015
Michelle U.
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I was unhappy that after all was said and done, I had to pay an extra $20 for handling? All the way through the order I was given one price $45! It was only at the very end that I was informed of extra charges. You should give the total amount upfront!

Date of experience: September 24, 2015