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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Nice selection found something right away.
Delivery was a bit slow the person I ordered them from didn't get them until 5:30pm not a big deal though.
My order was not going to be delivered until the day after it was supposed to. I received a call and email apologizing and my order was upgraded. All of which I was very grateful for.
Silly that I could not get both of the credits I was entitled - instead I got $12 credit, which expires, and I have no current need for it. So I feel like I got misled, then slightly taken advantage of by your false promises of discounts.
Great
They were very well liked the colors were beautiful.
Your products are consistent, which is why I continue to shop with you. The website is workable and the prices are reasonable, although the service charge - I wish - was built into the price - because we know we are ordering for delivery - so why not tell us the full price in advance? Nevertheless, this is the best of the flower services I've encountered. Thank you.
I am very disapponted. I paid a lot of money for a very ugly small flower arrangement. They definitely DID NOT look anything like the picture. I will NEVER order from this company again.
Received items as promised, good job. I'm very satisfied.
Your website had originally shown me three different versions of the same bouquet, i.e. Regular, Executive and Deluxe, or something like that. Then when I placed the order for the second option, by the time I finished ordering and paying for it, it had somehow changed my order to the third option, for which I unfortunately had to shell out from my pocket.
Also, I thought the delivery might have been made during the early morning hours, having paid another $ 5 for the same. But the order was delivered around 12 noon, which although you may say is within your promised time, is a little disappointing to me. It was my sister's 50th Birthday and sending flowers from India, I had hoped that she would have received the flowers a little earlier than at mid-day.
Anyway, thanks for your services!
These were sent and sympathy to a coworker whose wife had died. He liked the arrangement so much that he had it placed on a mantle next to his wife's urn.
Great! Quick and easy. Thank you.
The delivery was supposed to be same day but it was done the next day. I was told to get complimentary upgrade because of that but I am not sure what changed in the delivery item which I ordered. But overall, customer service was good and timely in informing about the issue and responding to my queries.
Ordered the Florist Designed Bouquet, we like it! Great service!
A convenient way to make my spouse smile.
Despite some trouble with payment, customer service was helpful. Thank you Jani.
None
Delivery fee I thought was included...Oh well.
Arrangement was fine, but looked nothing like the one I chose.
Terrible experience do not use these people! The flowers arrived late in the day 6 p.m., left at a back door they didn't even try to ring the doorbell to deliver them. Then the flowers show up in a box half wilted and my mom had to put them in a vase herself I will be asking for my money back
Don't understand why a different Chicago zip code was used.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members