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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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New York
1 review
0 helpful votes
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DO NOT USE
October 13, 2015

"Disappointed cannot do same day delivery" was told too late in the day to send anything now. I didn't even order the flowers I would have because they have a tab that states SAME DAY orders and they couldn't even fill those!
Your company stated this was "NOT" the norm but your reviews tell another story. This is your norm! Out of 310 customers only 11 were satisfied. This is appalling! MOST were delivery issues. Your company should be shut down.

310 Reviews From Our Community

Detailed Rating Summary
5 stars 11
4 stars 4
3 stars 2
2 stars 7
1 star 286

They advertised this in October, they could not even provide. Then why give us the choice?
Date of experience: October 13, 2015
PATRICIA T.
0 reviews
0 helpful votes
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QUICK AND EASY
October 13, 2015

QUICK AND EASY.

Flowers were delivered without a card to let them know who had ordered them. Ordered from NC to be delivered to CT.

Date of experience: October 13, 2015
lori s.
0 reviews
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It was quick and easy and same day delivery on a sunday. Its a beautiful thing!

Date of experience: October 13, 2015
Lisa P.
0 reviews
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Quick delivery!
October 13, 2015

Quick delivery! :) Product was representative of the picture advertised.

Date of experience: October 13, 2015
Sonya M.
0 reviews
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I paid extra to have the flowers delivered within 4 hours for a funeral wake. Two days later I get a call and the florist is trying to deliver?! I called customer service and complained and explained that the flowers missed the funeral and wake. They were apologetic and offered to send them to the recipient with an apology in my name, however another day goes by and the florist calls again. By now I'm over it and told the florist just to drop them off and forget about it. I am very disappointed, florist claims they just received the order on a Friday when they were ordered for Wed delivery...all the customer service in the world cannot fix that. Makes me wonder how my other deliveries went...I only send flowers when I cannot attend or deliver myself so it's not like I can check up on them.

Date of experience: October 13, 2015
Julie H.
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I was able to actually see the funeral flowers that I ordered from our company (often don't because funeral services are in other parts of the country), and was pleasantly surprised. The flowers were the size as ordered, and as beautiful as the picture on the website depicted. They also arrived when they were supposed to arrive. Everything from beginning to end was seamless.

Date of experience: October 13, 2015
tamara V.
0 reviews
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Quick and easy
October 13, 2015

Quick and easy

Date of experience: October 13, 2015
Anna Q.
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X
October 13, 2015

X

Date of experience: October 13, 2015
Debby D.
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The flowers were beautiful and my son's girlfriend loved them. It was a same day delivery order and it was delivered within 2 hours. I will continue to buy flowers from your company. Every order I have placed with you, the recipients would say that they were the most beautiful flowers they ever received. Great Job everyone!

Date of experience: October 13, 2015
Renay G.
0 reviews
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Quick and easy
October 13, 2015

Quick and easy. No waiting to see how quickly it ships and what it looks like

Date of experience: October 13, 2015
John N.
0 reviews
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...
October 13, 2015

Date of experience: October 13, 2015
Nolitha L.
0 reviews
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I was seeking an alternative to FDS or Proflowers
October 13, 2015

I was seeking an alternative to FDS or Proflowers. Initially the YouFlowers options seems to be a more affordable option but at checkout, ultimately it's very comparative in price. If the delivery price could come down, YouFlowers would be my only choice. My mom loved the flowers but I think $55 is a lot to send flowers when you can pick them up in a florist shop for so much less. That's not an option for me because I am out of state.

Date of experience: October 13, 2015
Sharon Z.
0 reviews
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My friend received her flowers on time, they were exactly what I ordered and everyone was happy
Thank you
I will use your service next time I want to send flowers

Date of experience: October 13, 2015
Matthew S.
0 reviews
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...
October 13, 2015

Date of experience: October 13, 2015
Kellee L.
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Good service
October 13, 2015

Good service.

Date of experience: October 13, 2015
Cam I.
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Priced listed are a bit deceiving
October 13, 2015

Priced listed are a bit deceiving. $30 of flowers easily cost over $60, and for that price morning delivery should be included. That being said I think this is industry standard so all the flower delivery companies do the same.
Product was good.

Date of experience: October 13, 2015
Wilda G.
0 reviews
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Sent to friend
October 13, 2015

Sent to friend - she liked them

Date of experience: October 13, 2015
Martin N.
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Expensive but good service
October 13, 2015

Expensive but good service

Date of experience: October 13, 2015
gerry d.
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Very impressive!
October 13, 2015

Very impressive!

Date of experience: October 12, 2015
Jeanette Z.
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Thank you for completing my order and solving the problems. I was happy to receive refunds for somethings that was from errors and receive my order and satisfied with the outcome thank you.

Date of experience: October 12, 2015