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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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brian M.
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Dont like that it waits until last step to show you there are service fees

Date of experience: October 13, 2015
Jessica C.
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Great selection of flowers and quick delivery options too!

Date of experience: October 13, 2015
Phil B.
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Good
October 13, 2015

Good

Date of experience: October 13, 2015
Lynn S.
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I wish the ordering information would stay in the fields while you are figuring out how you want the order to be.
The recipient loved the flowers and the bear.

Date of experience: October 13, 2015
Yvonne V.
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Great customer service and fast delivery
October 13, 2015

Great customer service and fast delivery.

Date of experience: October 13, 2015
glen b.
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Thanks for the great work
October 13, 2015

Thanks for the great work

Date of experience: October 13, 2015
Vanessa B.
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First off, flowers were very beautiful and brightened up my loved ones day! Price was very reasonable and same day delivery is a steal for $2.99! Where I can see areas of opportunity are better availability to customer questions/concerns about delivery times. There is a place on your website that states track order, and if you fill out a form someone will contact you within the hour. It took your team over 24 hours to contact me, and at that time the flowers (thankfully) had already been delivered. It will probably be a while before I order flowers online from your company only because the "drama" of not knowing whats is actually going on with my order, wasn't really worth the amazing prices.

Date of experience: October 13, 2015
RUBEN M.
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You guys should include the option to pick whatever baloon people want, not only quantity but every specific balloon, for example one "I love you" and one "happy bday" instead of two of the same type

Date of experience: October 13, 2015
LaKesa J.
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I will definitely be using this flower service from now on.

Date of experience: October 13, 2015
Amanda E.
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The process was great and I was pleased with the price and selection. However, the recipient sent me a picture of her flowers and it wasn't nearly as voluminous as the picture appeared, even though I purchased the 'as shown' size.

Date of experience: October 13, 2015
Angel G.
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So far its been super easy
October 13, 2015

So far its been super easy. Now lets hope it truly does get there today as promised.
Delivered same day as promised and the fruit was fresh and good. Employee in hospital and he and his family appreciated it very much. Nice touch to be able to send something other than flowers...

Thanks!

Date of experience: October 13, 2015
Karen L.
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Very disappointed with how the bouquet looked in comparison to the picture on website

Date of experience: October 13, 2015
Guy L.
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This is the second time I've used this site
October 13, 2015

This is the second time I've used this site. The first vase I got in the previous purchase was NOT the same as the picture. The delivery was a little late as well. Other than that I'm satisfied. My most recent order was perfect.

Date of experience: October 13, 2015
DON H.
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2 of the roses were already turning brown on the outside. I paid $50 to give my wife old flowers and your company offers a shipping refund of $9.
Totally dissatisfied and will never order flowers thru your site again!

Date of experience: October 13, 2015
TODD Q.
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What was delivered did not match what was ordered
October 13, 2015

What was delivered did not match what was ordered

Date of experience: October 13, 2015
Leigh A.
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The flowers were ok quality but the balloon that was supposed to be with my order was not delivered.

Date of experience: October 13, 2015
Raymond U.
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Very pleasant
October 13, 2015

Very pleasant. Flowers were a little different than I was expecting but still beautiful none the less

Date of experience: October 13, 2015
Donna Z.
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Arrived more than 4 hrs after order time but nice arrangement.

Date of experience: October 13, 2015
Babs F.
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The flowers were beautiful--my daughter and granddaughter loved them!

Date of experience: October 13, 2015
Heather J.
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I was very pleased with the selection of flowers and the time in which it was delivered. I would definitely recommend this site for flowers!

Date of experience: October 13, 2015