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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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julie O.
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Quality of the flowers was good
September 30, 2020

Quality of the flowers was good. Would recommend to others. Shopping experience was good. Would recommend upgrading some of the pics. Flowers don't look so fresh in some of the different angles. Caused me to go look at other sites, but your prices are very good so I gave you a try. On a budget. Thanks.

Date of experience: September 29, 2020
Catherine M.
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I didn't like that I could not get a time frame on what time to expect delivery and I also didnt like that it took all day for it to be delivered.

Date of experience: September 29, 2020
Kathy S.
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My order was a gift and I personally did not see it, but they were happy with it.

Date of experience: September 29, 2020
Jack W.
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Well done
September 30, 2020

Well done

Date of experience: September 29, 2020
Lauren K.
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I think the handling fee could be more transparent!
September 30, 2020

I think the handling fee could be more transparent! I'm sure it won't matter to most of your customers but I rechose my bouquet based on the extra $15

Date of experience: September 29, 2020
Barbara I.
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I never seen them but my friend said they were beautiful.

Date of experience: September 29, 2020
Ruth B.
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My order arrived a day late, looked NOTHING like the arrangement I had ordered, and the was half dead. We think it may have been left overnight in the delivery truck but that doesn't explain why it didn't look like what had been ordered. All in all, it was a very disappointing experience and I will not use this company again.

Date of experience: September 29, 2020
Michael G.
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I know I didn't receive the flowers on promised day; but when they arrived my wife's approval was all that was needed.

Date of experience: September 29, 2020
Nayiri A.
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...
September 30, 2020

Date of experience: September 29, 2020
Cathy M.
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Everyone loved the custom base!
September 30, 2020

Everyone loved the custom base!

Date of experience: September 29, 2020
tami g.
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Love pumpkin idea
September 30, 2020

Love pumpkin idea

Date of experience: September 29, 2020
sonya U.
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Beautiful and on time!
September 30, 2020

Beautiful and on time!

Date of experience: September 29, 2020
Renea L.
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Good so far
September 30, 2020

Good so far. I hope they deliver the day I asked.

Date of experience: September 29, 2020
Norma H.
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Easy to order
September 30, 2020

Easy to order. Product delivered is great value for the money

Date of experience: September 29, 2020
Devon A.
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My first time ordering with this company and it wasn't right. They blamed it on the flower company they work with and took no ownership. Don't use. Over priced, good chance they will get your order wrong too

Date of experience: September 29, 2020
Susan O.
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This order was a gift and the recipient was very pleased.

Date of experience: September 29, 2020
Jon L.
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The flowers wilted very quickly
September 30, 2020

The flowers wilted very quickly.

Date of experience: September 29, 2020
bill r.
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We upgraded from the economy version to reflect like the picture as shown. It was nice but looked small compared to other flower arrangements at the funeral service.

Date of experience: September 29, 2020
robbie L.
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I find it difficult to understand, I order flowers from you-guys 2-3 times a year and still I have to enter all my information each time I use you're system. I try putting in my password for the account and that too, I have problems with. Where's the customer service?

Date of experience: September 29, 2020
Tiffany D.
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Easy to find something that would work for an anniversary.

Date of experience: September 29, 2020