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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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george p.
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Sad
May 1, 2020

Sad

Date of experience: April 30, 2020
Dana Q.
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Hope bouquet looks fresh and beautiful as shown.-it looks lovely she said. Nice job

Date of experience: April 30, 2020
Lisa A.
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Decent price and easy access
May 1, 2020

Decent price and easy access

Date of experience: April 30, 2020
Patty K.
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It was easy enough to order, but since I haven't seen the flowers I can't say much more. Please make the bouquet cheerful...

The flowers that were sent were just what I'd hoped for---bright, colorful and cheerful. Lovely. Thanks.

Date of experience: April 30, 2020
Kamika Q.
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The bouquet had a lot of dead flowers in it.

Date of experience: April 30, 2020
Sofia B.
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Flowers did not look anything like i orderd! Very disappointing!

Date of experience: April 30, 2020
JOEL P.
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Good quality, timely delivered and a good presentation!

Date of experience: April 30, 2020
Michael G.
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The Delivery driver went to the wrong house. I had to intercept it after it was delivered. The Arrangement of flowers were not anything like the picture i picked. The only good thing was the chocolates. They were good quality. I will never buy from them again unless things change dramatically.

Date of experience: April 30, 2020
Angie R.
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I upgraded my purchase to a premium arrangement and what i received was not that. It was the smallest arrangement ever. Very unsatisfied with the arrangement for the $75 that i had to pay. I will
Be contacting by phone and ask for a price adjustment as the arrangement i received was more of a regular size.

Date of experience: April 30, 2020
Trish J.
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It was necessary to pay additional money for the order to qualify for delivery so I ordered a mylar balloon and then the mylar balloon was not attached to the arrangement. Also there was no bow around the base of the vase.

Date of experience: April 30, 2020
Jorge L.
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It was all great until the surprising handling/service charge at the very end... this amount wasn't previously included/shown as I placed order.

Date of experience: April 30, 2020
Elizabeth M.
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Last time I ordered Same day delivery it was delivered 2 days later. I also have had a past experience where I ordered a deluxe bouquet and my recipient received a small, but I am trying one more time. Thank you.

Date of experience: April 30, 2020
Ans M.
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$15 Service/Handling Fee at checkout is very misleading,

Date of experience: April 30, 2020
stephanie b.
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I have only ordered, will comment after delivery

Date of experience: April 30, 2020
Marianne N.
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Very helpful, courteous and timely
April 30, 2020

Very helpful, courteous and timely. Thank you

Date of experience: April 30, 2020
Brenda G.
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What was sent looked nothing like what I order
April 30, 2020

What was sent looked nothing like what I order. Always have been happy with orders I the past, but not this time.

Date of experience: April 30, 2020
Kathy B.
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Timely delivery
April 30, 2020

Timely delivery. Beautiful flowers

Date of experience: April 30, 2020
debi k.
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Easy and a lot less expensive than some other floral sites.

Date of experience: April 30, 2020
Patricia A.
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I had questions about the choice price and couldn't get back to that point in my order.

Date of experience: April 30, 2020
Sylvia F.
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Awesome and delicious
April 30, 2020

Awesome and delicious

Date of experience: April 30, 2020