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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Nic C.
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Very quick delivery
December 1, 2015

Very quick delivery. My order was delivered 2 hours after I placed it. I will order from them in the future.

Date of experience: December 1, 2015
Jeanine R.
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Outstanding
December 1, 2015

Outstanding

Date of experience: December 1, 2015
louise b.
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The ordering get process was easy
December 1, 2015

The ordering get process was easy. The delivery was on time, and the arrangement, we were told, was beautiful. Even though we received 10% discount, I did think it was a bit expensive overall.

Date of experience: December 1, 2015
Stephanie W.
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The flowers and vase that were received did not look at all like the picture that I selected. The vase was clear (not pink), and the flowers were pale pink (not dark pink and purple) and much fewer than what was shown in picture.

Date of experience: December 1, 2015
Eileen O.
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The flowers are beautiful
December 1, 2015

The flowers are beautiful. My Mom was very happy.

Date of experience: December 1, 2015
Jason F.
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Great job!
December 1, 2015

Great job! My wife loves them

Date of experience: December 1, 2015
Debby D.
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It was very easy to do, a very professional site
December 1, 2015

It was very easy to do, a very professional site.

Date of experience: December 1, 2015
Gayle L.
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So easy great selection
December 1, 2015

So easy great selection- I was disappointed with the roses, they had brown around the edges. They did smell good though

Date of experience: December 1, 2015
gladys v.
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It's a excellent service thank you
December 1, 2015

It's a excellent service thank you

Date of experience: December 1, 2015
Christina M.
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The experience and timeliness is great
December 1, 2015

The experience and timeliness is great. My problem is that what's on the site doesn't translate well to what's received. I even upgraded this time and it didn't seem to help. I'd happy pay more for better quality but I hate having to double check your work.

Date of experience: December 1, 2015
martell H.
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Was quick delivery..
December 1, 2015

Was quick delivery..

Date of experience: December 1, 2015
Mark M.
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A day late
December 1, 2015

A day late

Date of experience: December 1, 2015
Ralph M.
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I m satisfied
December 1, 2015

I m satisfied

Date of experience: December 1, 2015
shalonda s.
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My mother loved the flowers
December 1, 2015

My mother loved the flowers. Thank you for such a prompt delivery.

Date of experience: December 1, 2015
Pat L.
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Shopping experience initially seemed easy
December 1, 2015

Shopping experience initially seemed easy. I ordered same day delivery and the option to deliver before noon. The flowers were supposed to be a surprise anniversary gift to my wife at her work. Several problems occurred. The florist called her to see when she would be at her office. This completely blew the surprise. Secondly, they did not get delivered until around 2 p.m. that day. Thirdly, there was a $15 shipping/handling fee that I did not notice upon reviewing my receipt. I called your customer service and told the lady that the florist called my wife to see if she would be there. I have not heard of a florist calling first especially when delivering to a business. At first your CS denied that is was the florist they used, then, she tried to joke and say she was getting flowers from someone else? Either way, poorly handled. She offered to credit me the $5 before noon charge but no other apologies. It was a very disappointing experience.

Date of experience: December 1, 2015
Merenda S.
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Easy Quick and trustworthy
December 1, 2015

Easy Quick and trustworthy.

Date of experience: December 1, 2015
Juan M.
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Amazing service recommend to any guy
December 1, 2015

Amazing service recommend to any guy

Date of experience: December 1, 2015
Robert M.
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I love the roses and they stay longer
December 1, 2015

I love the roses and they stay longer

Date of experience: December 1, 2015
DIEGO B.
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Smaller than shown in the image and the flowers were not exactly the same

Date of experience: December 1, 2015
Scott T.
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Good overall service
December 1, 2015

Good overall service

Date of experience: December 1, 2015