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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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DIANE G.
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It was exactly what was ordered and it looked lovely! Appreciate your hard work!

Date of experience: December 1, 2015
Dorothy S.
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Thank you for making this so easy
December 2, 2015

Thank you for making this so easy

Date of experience: December 1, 2015
cynthia c.
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Big selection, easy to order
December 1, 2015

Big selection, easy to order.
Roxanne, the delivery person was so nice. She called me since my daughter wasn't home to receive the delivery. I gave her instructions for the apartment office for drop off. My daughter was so pleased with the gift. I would highly recommend and Roxanne was a sweetheart, making sure the order was delivered.

Date of experience: December 1, 2015
Francisco J.
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Everything was great
December 1, 2015

Everything was great. My lady really enjoyed the flowers.

Date of experience: December 1, 2015
becky p.
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Quick and simple...
December 1, 2015

Quick and simple...Great response when address changed. I will use them again for sure!

Date of experience: December 1, 2015
joan Z.
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I ordered flowers with the option for expedited delivery before noon. At 1:30 I called and was told they were on the way. They did refund the additional charge. The flowers were unacceptable. Roses were brown around the edges, daisies were losing petals. Because I had ordered online they explained that they had to follow the recipe exactly. They offered to pick up the original arrangement and replace with a new one. The new arrangement is gorgeous. This time I left it up to them to decide on something lovely, and it was.

Date of experience: December 1, 2015
Danica B.
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Well set up and easy to use
December 1, 2015

Well set up and easy to use

Date of experience: December 1, 2015
james P.
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Thank you
December 1, 2015

Thank you

Date of experience: December 1, 2015
Amanda P.
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Unfortunately, the flowers were delivered a week late. However, when delivered, they were stunning and my parents LOVED them. Customer service treated me very well and issued a gift certificate which I appreciate. Thank you for your time and efforts. :)

Date of experience: December 1, 2015
Georgia S.
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It was first time I have ever ordered flowers on line. Was surprised by the handling charge & called customer service to verify it was all correct. The service was very nice & gave me options which helped save me a little bit. Thanks for the pleasant experience. Will be a return customers.

Date of experience: December 1, 2015
Steven D.
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Good flowers, quick times
December 1, 2015

Good flowers, quick times. Website is a bit hard to go through. Page after page after page kind of random order. It took a while to find one.

Date of experience: December 1, 2015
Lorri m.
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The mug had a smiley face on it witch I did not want. I did not see it on the picture on the Internet that I picked.

Date of experience: December 1, 2015
G L.
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Very pretty arrangement I was told
December 1, 2015

Very pretty arrangement I was told.

Date of experience: December 1, 2015
Lori C.
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Expensive for the size
December 1, 2015

Expensive for the size.

Date of experience: December 1, 2015
Sonny G.
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Well executed and delivered
December 1, 2015

Well executed and delivered. Good quality - the recipients were pleased with the flowers and presentation.

Date of experience: December 1, 2015
Teresa L.
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Easy and quick for short term notice
December 1, 2015

Easy and quick for short term notice.

Date of experience: December 1, 2015
Stacie F.
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The delivery was not made on time
December 1, 2015

The delivery was not made on time. The person who delivered the order delivered it to the wrong desk, so the recipient did not get the delivery until the next day. Not happy, and will not go through this company in the future.

Date of experience: December 1, 2015
Mike L.
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The handling/delivery charge seems excessive
December 1, 2015

The handling/delivery charge seems excessive.
The Total Charge for what was delivered seems excessive.

Date of experience: December 1, 2015
Rita E.
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Was easy to order...
December 1, 2015

Was easy to order...product was good price but with added shipping, etc became high for me

Date of experience: December 1, 2015
Toni M.
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My sister enjoyed it
December 1, 2015

My sister enjoyed it.

Date of experience: December 1, 2015