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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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It was OK too many extra charges though
These ratings could either increase or decrease depending on the condition the flowers are received.
Easy to choose but didnt like finding out about the Service/handling fee until I was paying
I really enjoyed the many varieties that Fromyouflowers.com has to offer for all occasion.
Arrived on time!
You should include all of your fees in the advertised price. If you are going to give a discount it should be for the total purchase price.
The site was able to provide me with everything that I needed, and it was easy to go back and change things without undoing everything else. SO far so good!
Checkout was simple. I would have liked it if you could change your order without having to back all the way out to the original screen and start over.
Splendid service.
Easy ordering experience!
The best
Very beautiful,matched picture online,very pleased.
I ordered the smallest size bouquet. It was still very pretty. Would definitely order again.
Everything was great. Delivery and product
What got delivered looked like a home made arrangement and not done by flower shop.
Very convenient.everything was delivered on time as stated.first time customer... I will use again
It was nice and easy. Very happy with the way they do business.
The basket didn't look like the one in the picture and she didn't get everything that was shown in the basket
Service/handling fee too steep. I'm really hoping it's worth it.
I have yet to see the arrangement, since it was for a family member. I'm hoping it was similar to the one online, since I paid extra to upgrade to the highest level.
I am very upset and not happy at all with the service I received. I ordered flowers for my Mom's 75th Birthday which is today. I ordered them yesterday. I paid $4.99 extra so they would be delivered by noon. They were NOT delivered until 4:30 this afternoon. Not only that but when I called to check on them, the customer service rep didn't even apologize for the error. I had to ASK for a refund of the $4.99 I paid extra. All I was told is that he would call the florist, he put me on hold and came back on the line to tell me that he was unable to reach the florist. He said that he would keep trying and reach me back. NO CALL to say they arrived...nothing! There was ZERO initiative to take care of the problem. These flowers were $67.97, this is NOT the service I should have received.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members