On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Delivered in a timely fashion amidst a stay at home order
Good! We will see if it makes the delivery time
They flower arrangement was beautiful just like the picture showed! Yay
My mother-in-law has Alzheimer's and is at the final stages. Her eyesight is impeccable and she loves beauty! The blue and whites of this bouquet made her smile. She lives in Virginia and we live in Florida and yet we made her smile thanks to you and your beautiful flowers
I ordered my flowers on a Tuesday paying 4.99 to have delivered that Thursday and I did not receive them until the following Monday. I ordered 2 other flowers at the same time and they got delivered on time.
The basket looks like it has off brand candy from the dollar store no Hershey's or Reese's I paid way too much for it to not have been name brand candy and Fuller I'm not a happy customer right now it was pretty embarrassing
Thank you! My sister received her beautiful flowers and chocolates on Mother's day, and we were very happy about this delivery!
Quick and easy, flowers were delivered in a timely manner. My mother absolutely loved her flowers!
It was great! Thank you
I had flowers delivered to my daughter for Mother's Day and she loved them. I would definitely recommend From You Flowers
This was a HORRIBLE experience! I said the delivery date I wanted was 5/13. They were delivered on 5/11. So by the time the recipient got there to get them, they were all scraggly looking and half dead. Absolutely NOTHING like the picture showed. I will NEVER order from here again.
Good so far - I hope the flowers make it to the recipient on time.
They made it on time! Thanks!
It was so easy conutine to help customer to order beautiful flowers
Nice price easy to use
I do not recommend using this flower delivery service. I asked for delivery on May 4. It did not show up. So I used the chat part of customer service to ask about the problem. I had to contact them everyday until May 9. Everyday they apologized and said they would investigate the problem. First they said it was delivered but no one was at the residence. That was a lie. Then it changed to being delivered the next day. They offered a 10% refund, then a 20%, then 50% and a $20 gift certificate. The order finally arrived on May 12.8 days late. Most of the CSRs were courteous. One ended the chat without even trying to help me at all.
I had ordered from this company before. The order I received was incorrect so I contacted them and they gave me a credit for a future order. I used the credit for my most recent order for Mother's day.
The first thing that went wrong was that the order would be delayed but they offered me a partial refund. I accepted since it was too late to order from anywhere else.
The second thing that went wrong is that they sent me an email telling me they had been delivered when we actually never received them. When I contacted them about it, they insisted they were delivered in the afternoon. I live here, I've been here all day waiting for the flowers, I know they were not delivered.
Never giving them my business again.
Yes, great site, and great customer service if any problem with order
Ordering my flowers was a very easy experience.
I ordered flowers from this company several days before Mothers day to deliver flowers the day before Mothers day. No flowers arrived. Multiple emails and phone calls, plenty of apologies, they were to send the flowers even if late, 2 days after Mothers day, still no flowers. Then customers service reps, bounce you around, act as if I was in the wrong. Stated they were going to refund my money and stlll send flowers, and absolutely no flowers were delivered as of today... Reporting them to the BBB. This is an absolutely lousy company. I will never order from them, and noone of my family will as well. And we have a large family. DO NOT USE THIS COMPANY!
Don't trust them to make good on their promise to deliver. It won't happen but they will reschedule your delivery for a week out and hope that it gets delivered that time...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members