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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Barbara F.
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Flowers were nice and I received my order on time
December 23, 2015

Flowers were nice and I received my order on time.

Date of experience: December 23, 2015
Mary D.
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I was very pleased with the arrangement and prompt delivery. I will definitely use FromYouFlowers.com again!

Date of experience: December 23, 2015
kim W.
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Flowers arrived a day late and had upgraded them to premium which I paid extra for. Doesn't look like they we're upgraded at all. Pretty but not up graded.

Date of experience: December 23, 2015
Carlos S.
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Made my wife happy thank you
December 23, 2015

Made my wife happy thank you

Date of experience: December 23, 2015
kc D.
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I ordered two deliveries from you
December 23, 2015

I ordered two deliveries from you. One to Anchorage, Alaska and the other to Los Gatos, CA. I was very dissappointed in both. I did not get the order from the photos on your website. The poinsetta plant on your website was a FULL, BEAUTIFUL BIG POINSETTA PLANT IN A WHITE BASKET, and what was delivered was a sparse plant that was red and had white speckels on the leaf. There was more green leaves than red flowers.
The one to Anchorage was changed because YOU COULD NOT FIND A FLORIST THAT HAD CLYCLAMEN so you called to see if you could change the plant so I said a peace lily which was supposed to be in a pretty ceramic vase but what came was a peace lily in a basket. Then the delivery person made the recipient drive downtown to the Safeway store to pick up the delivery. THAT IS REALLY BAD SERVICE!

Date of experience: December 23, 2015
Lise P.
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All was great
December 23, 2015

All was great

Date of experience: December 23, 2015
Diane B.
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The picture online was certainly not what was delivered. It was scrawny and I just realized that they came in a box to be arranged by the recipient. I was disappointed. Thankfully my friend had not seen the picture online and was just happy to get flowers. I truly did not understand what I ordered. Next time I will deal with the flower shop directly.

Date of experience: December 23, 2015
cecille h.
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The 2 people i sent them to were delighted
December 23, 2015

The 2 people i sent them to were delighted. The price was wonderful. I will order from you again.

Date of experience: December 23, 2015
Margaret P.
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Flowers looked NOTHING like what I ordered
December 23, 2015

Flowers looked NOTHING like what I ordered. Very dissappointed.

Date of experience: December 23, 2015
Debbie T.
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I sent the arrangement to mom and she said it was beautiful, thank you

Date of experience: December 23, 2015
Dameka M.
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They were beautiful...
December 23, 2015

They were beautiful...

Date of experience: December 23, 2015
jenny W.
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Very disappointed
December 23, 2015

Very disappointed. The product my mother received does not look like the picture. Will not be ordering from you again.

Date of experience: December 23, 2015
Joan L.
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Shipping 2 items to same address; charged twice on shipping; no option to indicate that it's same address.

Date of experience: December 23, 2015
Elaine P.
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Havr spoken to Babs scott recipient and she is extremely pleased with the colours and quality of flowers

Date of experience: December 23, 2015
Liz P.
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Unsatisfied
December 23, 2015

Unsatisfied. I paid nearly $60 for this order and the rose buds are drooping. They are NOT fresh. Almost dead. Otherwise the arrangement is very pretty. But I'm not happy. I already sent a prior note that no has responded to. I also sent a photo showing a couple of the drooping rose buds.

Date of experience: December 23, 2015
Sylvia P.
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I had to change the delivery time at the last minute and this was done right away - I truly appreciate your great customer service.

Date of experience: December 23, 2015
Brandon H.
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I requested a Christmas Premium floral arrangement and received A basic close to deluxe version of flowers. Even after the second attempt to correct the first delivery.

Date of experience: December 23, 2015
Samantha A.
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Shipping is way too expensive
December 23, 2015

Shipping is way too expensive.

Date of experience: December 23, 2015
Julie O.
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Very nice
December 23, 2015

Very nice. Fast and efficient delivery

Date of experience: December 23, 2015
Joyce I.
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Was quick and easy since I am in a rush!
December 23, 2015

Was quick and easy since I am in a rush! Love that!

Hope it is a pretty as it looks on screen.

Date of experience: December 23, 2015