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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Lane C.
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Delivery to the receipt was after 8:00PM and not during normal business hours.

Date of experience: January 4, 2016
Dominique U.
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I would like to be able to be contacted if what I ordered will have to be altered. Other than that everything seems OK.

Date of experience: January 4, 2016
Jewels N.
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At First I was happy to see classy and elegant options available.

Unfortunately, the flowers that received did not look like the picture provided on the website. The colors were mismatched. Instead of a royal blue vase, I received baby blue, which would have been more suitable for a baby shower instead of an anniversary.

Also, While the flowers were fresh, the green plants surrounding them appeared grey and dead.

VERY DISAPPOINTED.

If the item would have looked more like the picture, then the price would be OK, however, the design quality of the color combo/ and the flowers I received did not reflect the price that I paid.

Date of experience: January 4, 2016
Mark O.
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It was quick & easy
January 4, 2016

It was quick & easy. Good selection. Person we sent to WOW

Date of experience: January 4, 2016
Mary C.
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I did not see the flowers, but I was told they were beautiful. Easy to order!

Date of experience: January 4, 2016
Hunter J.
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The flowers were beautiful, and they were delivered only 6 minutes later than the guarantee, which is forgivable since the flowers turned out amazing!

Date of experience: January 4, 2016
Leslie S.
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Beautiful quality flowers, very friendly delivery, overall very satisfying experience!

Date of experience: January 4, 2016
Margaret D.
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Delivered as required to my mother as planned
January 4, 2016

Delivered as required to my mother as planned. She loved them.

Date of experience: January 4, 2016
Jennifer L.
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The handling fee should be present prior to check out.

Date of experience: January 4, 2016
Jeanne F.
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I did not see any verbiage that indicated the AMOUT that would be ADDITIONALLY charged for delivery and expedited delivery UNTILL IT WAS ADDED TO THE FINAL PRICE. Very deceptive. Order was placed after the 3:00 PM deadline (at 5PM) for the NEXT DAY so why should there be an up charge to have Expediated Delivery?

Date of experience: January 4, 2016
Maria J.
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I dropped by to visit the people I gave the flowers to and it was a lot smaller than I expected. The flowers were beautiful, but I ordered the medium and thought it would be bigger. I'm not sure what time they were delivered - I requested by noon, but never saw a time.

Quick and easy, have heard the flowers are beautiful (from past order). Thank you.

Date of experience: January 4, 2016
Brian M.
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Had difficulty getting confirmation of the delivery.

Date of experience: January 4, 2016
Tricia D.
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Great
January 4, 2016

Great

Date of experience: January 4, 2016
David A.
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I found the site easy to navigate and the illustrations were very good

Date of experience: January 4, 2016
ilona e.
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I ordered from the Netherlands for friends in the US. They were pleasantly surprised, and sent me a picture of the bouquet. It was exactly like the one on the website. I will definitely order again for the next occasion.

Date of experience: January 4, 2016
Jason S.
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My only disappointment is a credit was applied to my account based on the product not being as described disappeared over time.
After seeing the arrangement today Sunday 1/4/16 I'm disappointed in the quality and quantity of the flowers provided in the arrangement. 16 roses? According to the description when you choose premium it should have more than the picture shown. Obviously that is not the case.

Date of experience: January 3, 2016
Jordan C.
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Great!
January 4, 2016

Great! It was a pleasure doing business with y'all!

Date of experience: January 3, 2016
Melissa K.
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...
January 4, 2016

Date of experience: January 3, 2016
Walter F.
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I received notification that the plant that I ordered was delivered as ordered to the specified funeral home. I did recieve communication from the family that the plant was received. Thank you kindly.

Date of experience: January 3, 2016
Eric Y.
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Website was easy to navigate and make a purchase
January 4, 2016

Website was easy to navigate and make a purchase.

Date of experience: January 3, 2016