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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Joan D.
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Error on your part concerning delivery address
January 5, 2016

Error on your part concerning delivery address. Strand
Arrangement not exactly pictured on your website.

Date of experience: January 4, 2016
JOYCE B.
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Could not deliver order when scheduled
January 5, 2016

Could not deliver order when scheduled - sent apologies - rescheduled for day later - recipient was informed - she's in hospital in PA, I live in FL. Said they were beautiful. Personally didn't see the arrangement upon arrival - candy was also delivered with flowers and hopefully a 'get well' card I requested. She didn't mention the card on chat.

Date of experience: January 4, 2016
jo s.
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The photo showed sunflowers, but instead they delivered yellow gerberas, which is OK, but I thought I was sending sunflowers to my friends birthdat

Date of experience: January 4, 2016
Vivian G.
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Checked out several other online sites and fromyouflowers.com had the Best price.

Date of experience: January 4, 2016
Sue L.
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Very easy to use website thanks
January 5, 2016

Very easy to use website thanks

Date of experience: January 4, 2016
Chico Y.
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Appreciate the same day guaranteed delivery option, if it was upheld. Disappointed the same day order was received two days following. And that I had to contact customer service on three separate occasions to determine the status. I am sure this may be a rare occurrence, but with this order in particular I am not satisfied. Would help to contact the customer weather than leaving them blindsided.

Date of experience: January 4, 2016
Wendy p.
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The flowers looked wilted and sloppy
January 5, 2016

The flowers looked wilted and sloppy

Date of experience: January 4, 2016
Fracsico B.
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Great service great price even on a Sunday thumbs up

Date of experience: January 4, 2016
Linda F.
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Your website is so user-friendly: clear, easy to read & follow instructions.

Date of experience: January 4, 2016
Nicholas T.
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Quick and easy, awesome selection
January 4, 2016

Quick and easy, awesome selection.

Date of experience: January 4, 2016
Robert H.
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Site was user friendly
January 4, 2016

Site was user friendly. Better than FDE by far. More delivery options also. Flowers were delivered to a downtown Chicago location. When ordered flowers in the past (from other sites) they showed up before my wife left for the day at 6pm. These arrived early in the afternoon. I will use this site again and again.

Date of experience: January 4, 2016
Pat G.
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Website makes ordering so much easier and convenient. Iordered flowers for a family friend who lost her husband. I went to her house and shortly after the flowers arrived. I was pleased with them and they came from a well noted florist in town. No complaints.

Date of experience: January 4, 2016
Zella L.
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None
January 4, 2016

None

Date of experience: January 4, 2016
Fawn Q.
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Only reason I came back was because of the email for free delivery and shipping.

Date of experience: January 4, 2016
Ba E.
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Hope the floral arrangement is superb!
January 4, 2016

Hope the floral arrangement is superb! It was received and in a Smile vase with a balloon and my sister was happy! Thanks you!

Date of experience: January 4, 2016
Nancy V.
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Great variety of flowers to choose
January 4, 2016

Great variety of flowers to choose

The option type chosen premium did not meet my satisfaction for the price paid on the amount of flowers recieved

Date of experience: January 4, 2016
Lisa N.
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Very easy to use thank u
January 4, 2016

Very easy to use thank u

Date of experience: January 4, 2016
Renee B.
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I was pleased that the flowers got to my son's family the day I ordered them which was the day my granddaughter was born!

Date of experience: January 4, 2016
Alison K.
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I appreciated the sale, that the shipping fee was reasonable and that there was no extra fee for a card. Though I didn't understand why I had to put in my email for a 20% off discount that was already applied to the website.

However, the flowers did not arrive as advertised on the website in terms of their look and quality.

Date of experience: January 4, 2016
J V.
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Great job!
January 4, 2016

Great job! They came through right in time!

Date of experience: January 4, 2016