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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I feel your discount is misleading. If I have a discount card for $10 off, your prices should indicate that the discount is already applied, not once I have chosen the flowers I want.Also, $14.99 for a service charge is a little high.
Second time ordering from this website - the first time the arrangement was as ordered and was beautiful but the second time it was in no way like the picture and had far less flowers than shown in the picture. It was for a special occasion so was disappointing it was not as ordered.
Very easy process online, highly competitive prices and straightforward fees. Great selection, too.
Service charge's are a little high.
Providing pictures of size would be a great improvement for decision making
Thanks very good
She loved the flowers! Thank you
The flowers were supposed to be delivered on Saturday, and were not delivered until Monday. The arrangement is no where near the size or quality that I paid for. This was a terrible experience. It's the floral equivalent of Cake Wrecks.
Using From you for many years due to quality and service. Always a bit leery about sending things sight unseen, but recipients have always been happy with quality and size of gifts.
The recipents called to say Thank you and that the items were great!
Great web-site, and great selection. Prices are reasonable. I did receive a picture of the flowers that were delivered and not sure they measured up to the price.
It was a great shopping experience
The arrangement that was delivered looks nothing like what I ordered.
A mistake was made with the original order. We received smaller than ordered arrangement with a sympathy balloon instead of thank you balloon. It took three phone calls to customer service to get a satisfactory solution - which was an upgraded version of the same arrangement (no extra charge) with the correct balloon. After that third phone call I got another call from customer service, asking me to call back. I called three times - on hold for over 20 minutes total. No one ever picked up.
Replacement arrangement was delivered promptly and is lovely. This is a customer service issue, I believe. For that reason - and the amount of time I spent on resolving this problem and trying to reach customer service, I'm not sure I would order from here again, even though the final arrangement was nice.
Flowers looked great just a little delay on the delivery
The arrangement was smaller than anticipated for a Deluxe bouquet and flowers could have fresher. My sister who was celebrating her 84th birthday, said they were pretty.
First time to use. Appreciated the selections offered and the ease of ordering
Thought it was still pricey even with discount thru employer.
The recipient sent me a picture of the flower arrangement and I was pleased.
Check out is quite annoying, without giving you a review until the very end. Much small and different to the picture advertised
Very expensive S&H.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members