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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Alicia G.
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Did not see arrangement personally, was informed by family members beautiful arrangement was center display during services.

Date of experience: January 5, 2016
Janice M.
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Very expensive handling fee
January 5, 2016

Very expensive handling fee

Date of experience: January 5, 2016
Rhonda W.
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Quick easy, just hope delivery is today!
January 5, 2016

Quick easy, just hope delivery is today! Picture of product left a lot to be desired once it arrived. Need to
Add better terms with description of what you actually get.

Date of experience: January 5, 2016
chris G.
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Great experience..
January 5, 2016

Great experience.!

Date of experience: January 5, 2016
barbara b.
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Love diverse offers
January 5, 2016

Love diverse offers

Date of experience: January 5, 2016
Fran R.
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You should really ask these questions after delivery

Date of experience: January 5, 2016
Tony Z.
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The online order process was good
January 5, 2016

The online order process was good. I paid extra for an a.m. delivery and that didn't happen, unfortunately. Very disappointed. This will surely make me look elsewhere next time. Not too happy.

Date of experience: January 4, 2016
Paul W.
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Seamless transaction
January 5, 2016

Seamless transaction

Date of experience: January 4, 2016
Erika F.
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The free shipping would make me order again!
January 5, 2016

The free shipping would make me order again!

Date of experience: January 4, 2016
Chris A.
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There were 2 delivery delays
January 5, 2016

There were 2 delivery delays. I understand that with my delivery being around the holidays that delays can happen. The recipient was extremely impressed with the upgraded flowers that she received, which makes me a very happy customer. Your customer service reps (Grete and I believe Ashley) called in advance to let me know of the delays. They were very pleasant and professional while I called the recipient the ensure they were going to be home on the new delivery date. Great job to all that worked on my order. The recipient was thrilled and promptly sent me a picture of the flowers and I was impressed (as usual).

Date of experience: January 4, 2016
JUDITH w.
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VERY EASY TO ORDER
January 5, 2016

VERY EASY TO ORDER. GREAT SELELCTION

Date of experience: January 4, 2016
Susan V.
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Large selection, good prices and user friendly site.

Date of experience: January 4, 2016
Mackenzie V.
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Accidentally had the balloons delivered to the hospital instead of where the person was relocated. The employee on the phone was more than willing to take them to new location with no questions asked.

Date of experience: January 4, 2016
Jon Y.
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Easy ordering, delivered on time
January 5, 2016

Easy ordering, delivered on time.

Date of experience: January 4, 2016
Joshua T.
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Delivered as promised
January 5, 2016

Delivered as promised.

Date of experience: January 4, 2016
Lora L.
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Always delivers beautiful flowers on time!
January 5, 2016

Always delivers beautiful flowers on time!

Date of experience: January 4, 2016
Ivan B.
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My bed-bound daughter thought her "get well" flowers were beautiful and the delivery person brought them inside the house because the flowers were in water on a COLD winter day in MN.

Date of experience: January 4, 2016
Joan E.
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My daughter said the flowers were beautiful and very colorful.

Date of experience: January 4, 2016
Rebecca F.
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I ordered these on a Sunday, early evening, asking for a small bouquet of 5 flowers to be delivered between 8-12. Flowered a weren't received until almost 3pm. Wasn't to happy, but they got delivered and it made my hubby happy.

Date of experience: January 4, 2016
Walter S.
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Fast and quick delivery
January 5, 2016

Fast and quick delivery

Date of experience: January 4, 2016