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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Shannon U.
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The vase was wonderful but the flowers were horrible. Brown and ugly. It was a gift and i feel awful. Really need some fillers looks bad

Date of experience: January 5, 2016
Patty P.
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So easy to find the best when you can't be there!

Date of experience: January 5, 2016
Jerry S.
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...
January 5, 2016

Date of experience: January 5, 2016
Emmanuel B.
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The Flowers were not fresh
January 5, 2016

The Flowers were not fresh

Date of experience: January 5, 2016
mikey D.
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Delivered quickly and with prompt notification
January 5, 2016

Delivered quickly and with prompt notification.

Date of experience: January 5, 2016
Ricardo I.
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The best company
January 5, 2016

The best company

Date of experience: January 5, 2016
Scott R.
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They are flowers
January 5, 2016

They are flowers

Date of experience: January 5, 2016
phyllis F.
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My sis was so overjoyed with her gift nd she said it was so beautiful thanks for making her mile on her birthday

Date of experience: January 5, 2016
Wanda C.
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I love your store and love the service
January 5, 2016

I love your store and love the service.

Date of experience: January 5, 2016
Connie L.
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Order was late due to the New Year Weekend!
January 5, 2016

Order was late due to the New Year Weekend!

Date of experience: January 5, 2016
Beth A.
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Very good service!
January 5, 2016

Very good service!

Date of experience: January 5, 2016
Karen W.
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I like your product just wish the pricing were a little better value.

Date of experience: January 5, 2016
Stacy G.
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Put an order for same day delivery for 12/31/15, which didn't happen after paying extra. Told me that they would be delivered on 1/2/16 which didn't happen. Finally delivered on 1/4/16.
Gave me a supposed $20.00 credit towards my next order. What makes you think I will order from you again.

Date of experience: January 5, 2016
Llona Z.
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I ordered flowers for a funeral on a Saturday and requested Sunday delivery. A customer service representative came online to ask me if I needed help. I asked her if the flowers would actually be delivered on Sunday. "Yes!" was the response. I then asked, "Are there any florists available in Orem, Utah on Sunday to deliver flowers?" "Yes!' was again the response. The flowers were delivered on Monday, after the funeral. I paid a hefty sum and double-checked to make sure they'd be delivered in time for the funeral. I'm sure she followed her instructions, which must have been to assure the customer all would be well without bothering to check whether it actually was. The money was taken out of my account immediately. A con job, in other words. I'd give them no stars if it were possible.

Date of experience: January 5, 2016
Drew G.
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January 5, 2016

Date of experience: January 5, 2016
Jatania M.
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I happened to see the arrangement and I was very disappointed. The arrangement looked nothing like what I ordered. Made several calls and emails. Customer service tried to assist but nothing has really been done.

Date of experience: January 5, 2016
Bobbie A.
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I'm sure that the floral arrangement was nice but I won't be able to see it due to the fact that it was sent out of state. I feel certain that the Family will be pleased. The website was easy to use and provided a good variety of flowers, plants and baskets.

Date of experience: January 5, 2016
Diana M.
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The arrangement completely exceeded my expectations. Great job! So very pleased.

Date of experience: January 5, 2016
Mitch T.
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I bought flowers with next day arrival and they took two days. Not very happy. Flowers looked good from the photos I saw.

Date of experience: January 5, 2016
Lamont Q.
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Very pleased with the appearance and price!
January 5, 2016

Very pleased with the appearance and price!

Date of experience: January 5, 2016