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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Gloria M.
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The service and handling fee seemed a little high, but I'm still glad that I was able to get same day service. However, we were very dissatisfied with the arrangement. The flowers were poorly arranged. I arrived for mass at the funeral home by 7 pm, and our arrangement was already wilting. Some of the flowers looked as if they were dying within those few hours. I was actually embarrassed to acknowledge that the arrangement was from our family. The Ribbon that we paid extra for, was very simple and looked a little too short for the arrangement. Overall, my family and I are not happy with the arrangement. Thank you anyway. Gloria Martinez

Date of experience: January 15, 2016
Desmond R.
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It was ok due to the fact I had to have them deliver to the home cause they wouldn't go back to the business

Date of experience: January 15, 2016
Sharon K.
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Beautiful flowers easy transaction
January 15, 2016

Beautiful flowers easy transaction

Date of experience: January 15, 2016
Hellman C.
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A little pricey but my husband loved his birthday gift basket! :)

Date of experience: January 15, 2016
Kathy D.
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My original order for same day delivery was NOT successful (flowers were not delivered until a day later).

Also, the flowers received, although nice, were not the sunflower arrangement reflected in the on-line sample picture.

The Customer Service Rep who assisted me on the phone, knowing that the flowers did not arrive on time, was very nice and professional. Awarded me a 10% discount, which was very much appreciated.

Date of experience: January 15, 2016
Wes O.
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Great arrangement of flower they were beautiful I just feel like they were a little expensive.

Date of experience: January 15, 2016
jahsua E.
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I ordered the flowers from the sight expecting to receive something similar to the picture and was not satisfied with the delivered product. The flowers looked very emptied and done in a hurry. I did not receive the red vase the description said I would,but instead a Mason jar with red dye. Overall was not happy with ordered placed way to over priced for what I got.

Date of experience: January 15, 2016
Jeanie G.
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Very nice package and delivered quickly
January 15, 2016

Very nice package and delivered quickly.

Date of experience: January 15, 2016
Robert A.
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My experience as nice and simply, just the way it should be.

Date of experience: January 15, 2016
Christine G.
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Arrived safely and on time will use this company again

Date of experience: January 15, 2016
Charlie L.
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Super
January 15, 2016

Super. Thank you.

Date of experience: January 15, 2016
Ivan V.
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The shopping experience was nice and easy, it is also good to know that I get a discount working for Hertz! My now fiancee was amazed!

Date of experience: January 15, 2016
Dan N.
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I will never buy from you again
January 15, 2016

I will never buy from you again. This was the second time i used you and both times were problematic. The first time i was guaranteed same day delivery, i paid extra for it. My flowers did not get delivered the same day, you refunded my same day delivery fee. The flowers got delivered the next day and they were less than stellar.

This time i thought i'd give you one more chance, i ordered the flowers and again paid an extra delivery fee to have them same day. I was given in writing a guaranteed delivery time of 5:00pm. This was important because my wife's company closes at 5:00pm. At 5:10pm i called my wife and asked if anything special had happened she said no. I called you guys and the lady that answered said she'd check, she had me on hold and then she came back, picked up and hung up on me. She had all my info including phone number so why would she not call me back if this was an accident? I had to call back again and the next lady was very helpful, a credit to your company. SHe called the florist and informed me the flowers were on the way. I had to call my wife back and tell her she had to wait at work until they got there. So much for a surprise.

I have now learned my lesson, two orders, two problems, i will not be giving you a third chance.

** Side note- the flowers she got this time were awesome, so at least yuo 'delivered' on that.

Best regards,

Daniel Nichols

Date of experience: January 15, 2016
Diane A.
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Very quick & easy to use
January 15, 2016

Very quick & easy to use. The only comment I have is that the deliver/handling charge was not disclosed earlier in the transaction. If you are on a tight budget it makes a big difference.

Date of experience: January 15, 2016
Jacob S.
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Maybe a section for delivery tips
January 15, 2016

Maybe a section for delivery tips

Date of experience: January 15, 2016
Linda g.
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No hassles in ordering, will do this again!
January 15, 2016

No hassles in ordering, will do this again!

Date of experience: January 15, 2016
paul m.
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Awsome!
January 15, 2016

Awsome!

Date of experience: January 15, 2016
Amy H.
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Very user friendly process!
January 15, 2016

Very user friendly process!

Date of experience: January 15, 2016
rae g.
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Birthday flowers arrived and very beautiful for my sister.

Date of experience: January 15, 2016
Lance R.
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On time and nice flowers
January 15, 2016

On time and nice flowers.

Date of experience: January 15, 2016