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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Alison C.
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These flowers were sent to my sister so I didn't get the actual experience of the flowers. A nice bonus might be a picture to the purchaser once the bouquet is made.

Date of experience: May 17, 2020
sergio K.
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Very deceptive pricing practices and false advertising. A $16 handling fee was added at the very end, after you complete the order. Thus, you don't know the final cost until you are at the very last step. Final price should be clearly visible prior to filling out the order form. Advertising said same day delivery, however, the soonest option we will given was two days out. This was the case for all the different flowers we tried out.

Date of experience: May 17, 2020
Carmen S.
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He said the cookies are delicious!
May 18, 2020

He said the cookies are delicious!

Date of experience: May 17, 2020
Donna L.
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Very easy but I forgot to use my discount code.

Date of experience: May 17, 2020
Deb W.
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Bouquet was beautiful
May 18, 2020

Bouquet was beautiful.

Date of experience: May 17, 2020
Faith H.
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Very Good
May 18, 2020

Very Good. The florist designed bouquets are beautiful.

Date of experience: May 17, 2020
DONNA U.
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SHOPPING WAS EASY
May 18, 2020

SHOPPING WAS EASY. I DIDN'T LIKE THE SERVICE CHARGES but the recipients said they are beautiful, so thank you for the quick delivery

Date of experience: May 17, 2020
New York
1 review
0 helpful votes
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I ordered flowers for my mother's birthday 10 days in advance. I called at 3 PM on a scheduled delivery date to make sure my order hadn't been lost. I was assured that my order was in process, and flowers were on the way to my mom. At 6 MP, when it was too late to order from another company, I received apologies from customer service and offer of partial refund. It didn't hep me at all: my mother didn't get flowers for her birthday.

Date of experience: May 17, 2020
Renee S.
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I tried to track the order and 6 times continued to say it was out for delivery. I called customer service several times. Last call the lady said she couldn't reach the truck. It would not be delivered til Monday or so! The arrangement finally got there about 8:45pm and it was not like the picture at all. I'm very disappointed

Date of experience: May 17, 2020
eileen w.
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Base price reasonable, however, final price jumped up over $10 which I did not anticipate. Reciepient was thrilled with arrangement, she sent me a photo and I agree it was beautiful

Date of experience: May 17, 2020
Lori L.
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It was a gift and it was in good condition and delivered on time. Thank you.

Date of experience: May 17, 2020
Ericka Y.
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Flowers are already dead and wilted
May 17, 2020

Flowers are already dead and wilted. Very disappointing

Date of experience: May 17, 2020
Norma G.
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This is my first shopping experience sending flowers to this person.
I would like to know when she received how she likes it.

Date of experience: May 17, 2020
Hannah A.
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The order process was easy and the flowers were beautiiful.

Date of experience: May 17, 2020
Kris S.
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Very nice selection
May 17, 2020

Very nice selection
Great delivery time
All in all a great experience

Date of experience: May 17, 2020
Corri R.
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Hidden costs and fees and 20% off was not true for what was given as price

#2 - so there were the hidden costs - and sudden delivery fee at checkout of $15 (after I had declined an extra delivery fee of $5 for morning delivery) but then I had asked for the flowers to be delivered on the 17th - an anniversary day - and they were delivered a day early on the 16th. Not what I asked. I wanted the specific day. I have not seen the arrangement -but the last time I ordered from you I got a photo back from my sister in law and was embarrassed about the flowers - it was nothing like what I ordered and was not pretty. I didn't realize until I had all these problems that it was the same company - or I would not have used you again.

Date of experience: May 17, 2020
Laina B.
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Great stuff!
May 17, 2020

Great stuff! But, my bad, I thought the flower cake was an actual cake!

Date of experience: May 17, 2020
Phyllis T.
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Good experience though arrangement was smaller than anticipated.

Date of experience: May 17, 2020
Gershon P.
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Easy to order; the flower arrangement was very nice and professionally done.

Date of experience: May 17, 2020
Shawn G.
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Sent the flowers to my sister in law as a gift because she finished her Masters degree in Nursing and we can't celebrate properly due to Covid 19.Just wanted to make her feel special. They arrived within 24 hours and she loved them. She sent a picture and they looked beautiful. Very happy with the purchase. I ordered the florist designed bouquet. They did a great job with the flowers and the card.

Date of experience: May 17, 2020