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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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kevin w.
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Cool
February 4, 2016

Cool

Date of experience: February 4, 2016
Sabrina S.
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I have already sent an email to customer service
February 4, 2016

I have already sent an email to customer service. My issue has been resolved.

Date of experience: February 4, 2016
jeanette J.
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Its been great thus far
February 4, 2016

Its been great thus far

Date of experience: February 4, 2016
Derek D.
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Hassle free and very easy to arrange flowers from England

Date of experience: February 4, 2016
Beth L.
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This was a birthday gift for my sister's 52nd birthday. She absolutely loved it and couldn't quit crying tears of joy. She said the stuffed animal was so cuddly and soft and couldn't quit hugging it. Thank you so much for helping us give her have a wonderful birthday surprise.

Date of experience: February 4, 2016
nha D.
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The flowers I received was not look fresh and damaged.

Date of experience: February 4, 2016
eric s.
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I ordered this for a close friend that was having a rough day. Your online orders said it would be delivered same day. It was not delivered same day, which upset me. Then I asked for it to be there by noon the following day and it showed up at 2:15. I did receive a credit but I would never order again from you guys if this is how it goes. She wasnt even at work when they showed up, she left at 1. So this order and situation was pointless, nothing promised was delivered.

Date of experience: February 4, 2016
Kobina B.
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Fresh
February 4, 2016

Fresh

Date of experience: February 4, 2016
tonya U.
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Thank you for bringing happiness to my mom who was under the weather. They were very pretty i was told.

Date of experience: February 4, 2016
Melissa A.
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Great
February 4, 2016

Great

Date of experience: February 4, 2016
Aaron C.
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Great first time exprience!
February 4, 2016

Great first time exprience!

Date of experience: February 4, 2016
sandra b.
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I was very disappointed with the services because my flowers were delivered a day late, missing the special occasion that they were bought for. The arrangement was lovely though.

Date of experience: February 4, 2016
Martin J.
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Very nice flowers, the wife loves them
February 4, 2016

Very nice flowers, the wife loves them.

Date of experience: February 4, 2016
Ais O.
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A bit unorganized
February 4, 2016

A bit unorganized. Satisfied with the prof it because it was actually more product than picture showed. However, delivery time was way late. Delivery person also ended up calling the recipient because they ended up at wrong residence so
It ruined the surprise.

Date of experience: February 4, 2016
Jonathan G.
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Mobile app should allow to sort prices high to low and should have page numbers at the bottom to avoid having to skip through all pages. There should be more flexibiliy in changing order dates. I had to cancel and reorder for same day delivery and the price was toughly 30% higher.

Date of experience: February 4, 2016
Andrei K.
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Too many pages while buying
February 4, 2016

Too many pages while buying. I'm use mobile phone version.
What I received does not match with picture of order that I selected.
Very very disappointed. Do not recomend

Date of experience: February 4, 2016
Buffy P.
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Great product
February 4, 2016

Great product. Thanks

Date of experience: February 4, 2016
Nicki W.
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I expected the arrangement to be larger for the price. It was pretty though.

Date of experience: February 4, 2016
April P.
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The flowers were beautiful
February 4, 2016

The flowers were beautiful. My recipient posted the arrangement to her FB page.

Date of experience: February 4, 2016
Erin N.
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Everything was good
February 4, 2016

Everything was good.

Date of experience: February 4, 2016