On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Thanks
The sneak attack with the service handling fee is the same as a delivery fee
The page dropped my credit card info and so I had to enter it twice. Other than that, it was an excellent buying experience.
A OKAY
Failed to deliver on the date. How sad is that! A floral arraignment for an anniversary arriving a day late makes me look bad, not them. Never again will I use this site.
I was very disappointed in the flowers! Most of the daisies received looked half dead and had petals missing. Will NOT purchase from this company again.
I didn't see the flowers, but hope they were as pictured. The person receiving them said they were beautiful, so I guess that's all that matters!
Fast and simple experience. Very nice bouquet!
Loved them!
Seems okay, would have liked a more unique selection of flowers anb a section that states if the flowers are fragrant for those receiving them that are blind and can only smell them.
Quick and easy but I paid extra to have delivered before noon and that didn't happen. Also they called my wife to ask if she was there, so it took the surprise out
I paid extra to have it delivered within 4 hours, and it didn't happen.
Easy and many good choices
I do not like the fact that you hold back on the delivery fee until the order has been paid for. Pretty dirty of a trick.
I ordered within the time frame for same day delivery, well the recipient did not get the flowers until the day after hr birthday because the delivery truck at left before the order got ther. The time zone was 2 hours earlier than the time zone ordered in, no excuse as far as I am concerned. Yes the extra delivery charge was removed but did not make up for the delay in the same day gift I ordered, therefore wont use this florist on line again. Very dissatisfied with this and I had used this florist on line before, but not again after this.
I wish there was a better way to track status other than calling customer service. I also think that if the florist is unable to reach the recipient, they should at least try to call or email the sender.
...,,,,,,,
The list price was $39 at first, but $49 in the bill. Also, the service/handling cost was not apparent in the original price. This is a little misleading. I was unpleasantly surprised at checkout.
Nice
The recipient loved the flowers. Was a bit disappointed she had already left work yesterday, but had a great surprise when she came in today.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members