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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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paula D.
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Very easy; reasonable prices
February 26, 2016

Very easy; reasonable prices

Date of experience: February 26, 2016
Lesley J.
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Recipient was pleased
February 26, 2016

Recipient was pleased.

Date of experience: February 26, 2016
Nat V.
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Well, my billing address is in canada so the postal is M1E4Z1 rather than all numbers like the states. Other than that it was great

Date of experience: February 26, 2016
SHANNON E.
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Best price online (with discount) that I've found
February 26, 2016

Best price online (with discount) that I've found. Keep giving discounts!

Date of experience: February 26, 2016
Amy R.
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Not many options for a last-minute delivery of a men's gift basket. Easy checkout too. Thanks!

Above was my original comment after ordering. My only big complaint was that I paid for rush delivery, ordered around 10:30am and the basket wasn't delivered until 4:15 or so. I called customer service twice and they were very polite and helpful (AND refunded my rush fee!) and the basket I received was bigger than I'd expected and the recipient was thrilled. I was kind of expecting there to be more of the meats and cheeses like what is shown in the picture (we got some cookies and crackers and a few duplicates of items), but, nonetheless, he was happy. Final outcome = GREAT. Waiting to get the basket before work hours were over = stressful. I would probably use you guys again, but not for another last-minute request.

Date of experience: February 26, 2016
LARNEL O.
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WONDERFUL
February 26, 2016

WONDERFUL

Date of experience: February 26, 2016
Teresa O.
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Very pleased, but shipping costs are ridiculous
February 26, 2016

Very pleased, but shipping costs are ridiculous.

Date of experience: February 26, 2016
Litisha S.
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Walked me through the steps so it was easily understood how to place the order.
My aunt was so pleased with the flowers she received at her assisted living home. She was so impressed with their beauty and cheeriness. The staff were impressed as well. Thank you for getting it there on her 91st birthday. You made me look good.

Date of experience: February 26, 2016
Vladimir M.
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It is a little bite over price
February 26, 2016

It is a little bite over price

Date of experience: February 26, 2016
Gayle C.
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Shopping was easy & very easy check out
February 26, 2016

Shopping was easy & very easy check out. Loved the discount! Was not what I ordered, I called back & another arrangement was sent (no charge). Still not what I ordered but closer.

Date of experience: February 26, 2016
Richard Z.
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Easy and fast
February 26, 2016

Easy and fast. Same day service. Easy to use.

Date of experience: February 26, 2016
kim f.
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Prices vary, not what expected regarding floral arrangement that was seen. Vase came without ribbon a d flowers were different than shown on website. Also paid extra for morning delivery and flowers were delivered in the afternoon.

Date of experience: February 26, 2016
Robin B.
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My mother in law thought the flowers were beautiful!

Date of experience: February 26, 2016
Mary J.
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Easy to view items, very easy to enter info!
February 26, 2016

Easy to view items, very easy to enter info! Thank you.
Thank you, my sister was so happy with the flowers, really made her day

Date of experience: February 26, 2016
Michael N.
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Very easy and cheap
February 26, 2016

Very easy and cheap.

Date of experience: February 26, 2016
Baron S.
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I am very satisfied with the whole experience!
February 26, 2016

I am very satisfied with the whole experience! From the website to the price to the delivery!
Thank you for helping me make someone very special to me day so much better!

Date of experience: February 26, 2016
Markale S.
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Quick, easy and inexpensive!
February 26, 2016

Quick, easy and inexpensive! I know she will be pleased!

Date of experience: February 26, 2016
nicole c.
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SIMPLE AND EASY GREAT WEBSITE
February 26, 2016

SIMPLE AND EASY GREAT WEBSITE

Date of experience: February 26, 2016
Charles R.
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I was extremely upset
February 26, 2016

I was extremely upset. I paid for delivery of flowers before noon and they were not delivered until 2pm.

Date of experience: February 26, 2016
janet H.
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It was a planter but had no resemblance to the online ordered product which showed a nice European basket not a glass dish.

Date of experience: February 26, 2016