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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Karem G.
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Very easy to order, arrangements look beautiful on pictures, I hope the arrangement my special friend will receive allows me to continue to order from your site. I've had bad experiences with dead and ugly arrangements:-(

Date of experience: February 26, 2016
Alan R.
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The reason for the medium rating was that I was not told about the $16 handling fee until the very end.

Date of experience: February 26, 2016
Jinat F.
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Ordered white flowers but received pink
February 27, 2016

Ordered white flowers but received pink.

Date of experience: February 26, 2016
Lizbeth W.
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Good experience plan on using them again
February 27, 2016

Good experience plan on using them again

Date of experience: February 26, 2016
Holly E.
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I appreciate the follow up to verify receipt
February 27, 2016

I appreciate the follow up to verify receipt.

Date of experience: February 26, 2016
Warren B.
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I love buying flowers from "From You Flowers", every time I need to get my wife flowers this is where I go to order them! Great flowers that last and always delivered to her at work with no problems, even with her working at a Trama Hospital.

Date of experience: February 26, 2016
Becky s.
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Best flowers I have ever ordered
February 27, 2016

Best flowers I have ever ordered

Date of experience: February 26, 2016
Lee W.
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Quick, easy and very friendly site
February 27, 2016

Quick, easy and very friendly site.

Date of experience: February 26, 2016
Philip S.
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Very nice experience and the local florist/delivery person was very kind and helpful to my mother. They brought the order indoors as she's had a stroke. Very courteous. We're often hard to please but we were pleased. FTD won't get my business again.

Date of experience: February 26, 2016
Leila L.
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I love the same day option!
February 27, 2016

I love the same day option! Even though some flowers had to be switched to meet the time frame they still turned out absolutely beautiful!

Date of experience: February 26, 2016
Sherry H.
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Expensive, but the Customer Service was splendid!
February 27, 2016

Expensive, but the Customer Service was splendid! :)

Date of experience: February 26, 2016
Beth X.
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...
February 27, 2016

Date of experience: February 26, 2016
Lou A.
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Service fee was not mentioned when selecting flowers.

Date of experience: February 26, 2016
Amber C.
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I paid an extradited fee so they would be delivered before noon and they were not. Otherwise great service and flowers.

Date of experience: February 26, 2016
Martha K.
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Easy site to use, good selections, unable to get the color flowers I had ordered but very, very nice people gave me options, stayed with me on the phone to make sure the changes were made with the delivering florist, delivered immediately AND the recipient says it is "just beautiful". Thank you for amazing customer service and for bringing a little joy into some very sad hearts.

Date of experience: February 26, 2016
pj G.
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Was not delivered in the 4 hour timeframe that I paid extra for.

Date of experience: February 26, 2016
Susan L.
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Very easy to navigate the site
February 26, 2016

Very easy to navigate the site. The flowers, which were to be delivered the same day came on time and the recipient was quite pleased with them.

Date of experience: February 26, 2016
carol b.
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They didn't say there is a 14.95 handling fee
February 26, 2016

They didn't say there is a 14.95 handling fee

Date of experience: February 26, 2016
Matt X.
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Very small bouquet for the price and not very good looking flowers

Date of experience: February 26, 2016
irv k.
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Large selection of items and very easy, fast transaction

Date of experience: February 26, 2016