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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Andrea C.
0 reviews
0 helpful votes
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Always an easy & pleasant experience!
March 10, 2016

Always an easy & pleasant experience! I did pay for same day delivery, as well as an additional 4-hour window delivery fee. But, I was never notified as to what time the order actually was delivered. So, there is no way for me to be sure that the extra fee I paid was validated.

Date of experience: March 10, 2016
Richard C.
0 reviews
0 helpful votes
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Ok
March 10, 2016

Ok

Date of experience: March 10, 2016
marc w.
0 reviews
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Checkout a bit confusing
March 10, 2016

Checkout a bit confusing
Ordering options a bit confusing but overall managable
Items were delivered exactly as ordered and earlier than promised by a friendly courrier

Date of experience: March 10, 2016
Pretty b.
0 reviews
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Easy,fast,good quality
March 10, 2016

Easy,fast,good quality

Date of experience: March 10, 2016
Sabrina Y.
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0 helpful votes
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Thank you, my Mom said the arrangement is very pretty!

Date of experience: March 10, 2016
David B.
0 reviews
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Excellent, wish to remain anonymous
March 10, 2016

Excellent, wish to remain anonymous

Date of experience: March 10, 2016
Reyes L.
0 reviews
0 helpful votes
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It be great if u gave rewards
March 10, 2016

It be great if u gave rewards

Date of experience: March 10, 2016
Stacey F.
0 reviews
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Easy site to use and good selection
March 10, 2016

Easy site to use and good selection.

Date of experience: March 10, 2016
Diego H.
0 reviews
0 helpful votes
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The product you see on the website is totally different when u have on front of you

Date of experience: March 10, 2016
Beth R.
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I was very pleased
March 10, 2016

I was very pleased

Date of experience: March 10, 2016
Melanee M.
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Great prices, great service
March 10, 2016

Great prices, great service. Beautiful Flowers!
Thank You

Date of experience: March 10, 2016
dustin S.
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Always quick and easy i just wish the delivery charges werent so high, sometimes you pay more to deliver the flowers then you do for the flowers themselves

Date of experience: March 10, 2016
Alissa R.
0 reviews
0 helpful votes
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Quick, easy, and saved 20% on my first purchase

Date of experience: March 10, 2016
Kelly F.
0 reviews
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Same day delivery was done well
March 10, 2016

Same day delivery was done well

Date of experience: March 10, 2016
Esther F.
0 reviews
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I was surprised to see such high unexpected service/handling/expedited charges. There was no explanation about additional charges till after the order was finished.

Date of experience: March 10, 2016
Jen S.
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All was fine
March 10, 2016

All was fine.

Date of experience: March 10, 2016
AM X.
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For the amount of money I spent on the roses, the bouquet was pitiful. The flowers were a quarter of the size that were advertised on the website. At best, there were 2-3 roses in the delivery. I will never use this website again.

Date of experience: March 10, 2016
Texas
1 review
2 helpful votes
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Save your money
March 10, 2016

Save your money, don't get the guaranteed delivery. They can't track your order and can't be bothered to help you. My father had recently passed and I was sending flowers for my mother on their anniversary. Not only did the flowers not show but their customer service didn't care to really help. They could not tell me when I could expect the flowers to show up.

Date of experience: March 10, 2016
Aleksey S.
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It was my first order from fromyouflowers.com
March 10, 2016

It was my first order from fromyouflowers.com
I needed same day delivery and payed extra for that.
They probably try to deliver it same day, but to the wrong address...
I also got email confirmation, that my flowers got delivered, but no feedback from recipient...
Next day, just called to recipient to ask about the flowers, and got answer:
"Flowers? What flowers, never received any"
Contacted very helpful customer service, but VERY long waiting time on hold, to get to the customer service.
They promised to fix the problem and they did, after an hour recipient got the flowers, and I got very good feedback from recipient, flowers are great!
I know some time problems are happened, and wee can't judge the all company for one driver mistake,
That why I will give them another chance and will order once again.
Will see

Date of experience: March 10, 2016
Barbara V.
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I ordered these flowers as a thank you gift to our host and hostess in Texas following a lovely stay with them. I ordered the flowers on my mobile phone, from Florida, during the second half of our USA holiday, and it couldn't have been easier.

Best of all, I now have a reliable website from which to order flowers in the future for my growing USA family.

Date of experience: March 10, 2016