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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Julia Z.
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First time using and very happy
March 11, 2016

First time using and very happy.

Date of experience: March 10, 2016
Christine S.
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Price is misleading on the page
March 11, 2016

Price is misleading on the page. The handling charge came later...really?

Date of experience: March 10, 2016
Homer m.
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Very easy and simple process!
March 11, 2016

Very easy and simple process!

Date of experience: March 10, 2016
Laurie B.
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Perfect
March 11, 2016

Perfect. Great service.

Date of experience: March 10, 2016
Tricia L.
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Flowers were perfect just like picture...
March 11, 2016

Flowers were perfect just like picture... Recipient was very pleased... Great sevice! Thank You

Date of experience: March 10, 2016
Lisa I.
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First time ordering flowers online, so far not a bad experience~will see what condition the plant is in when it gets to recipient~Recipient liked the flowers~But I had paid for same day service and they did not follow thru on that~I had to call, was on hold forever and never spoke to anyone, had to email twice, once to find out why it didnt get delivered the next day and if i would get a refund on the same day delivery charge, they answered one question and not the other~Took way too much time to find out anything.

Date of experience: March 10, 2016
Cortney F.
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Great service, they continued to call the hospital to follow up with room assignment information. Great customer service!

Date of experience: March 10, 2016
Maria S.
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I have ordered flowers to a long distance twice now and it has worked out well both times.

Date of experience: March 10, 2016
Marie S.
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Excellent to this point
March 11, 2016

Excellent to this point. Will see what the flowers looked like.

Date of experience: March 10, 2016
Dennis B.
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I paid extra fit SAME DAY DELIVERY, yesterday
March 11, 2016

I paid extra fit SAME DAY DELIVERY, yesterday. She was discharged and wound up gong back to the hospital to get the flowers, as they did not come until this morning, not yesterday, with the extra charge for same day delivery.

Date of experience: March 10, 2016
Mia B.
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My overall experience was excellent and the prices extremely reasonable. The flowers I ordered was sent to
My daughter who said the flower arrangement was fresh and beautiful. Since she was very pleased, I
Give your company A+ rating in service and product.

Date of experience: March 10, 2016
Carlene N.
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Placing the order was easy
March 11, 2016

Placing the order was easy. My daughter in the hospital said the bouquet was
Beautiful.

Date of experience: March 10, 2016
Cathy Q.
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I ordered on 3/8/16 for delivery on 3/9/16
March 11, 2016

I ordered on 3/8/16 for delivery on 3/9/16. Did not select extra $ for early so was indicated order would be there by 6:00 PM.
The order was delivered on 3/10/16. If this individual wasn't going to be home, this would have been an issue.
I've asked that she send me a picture so that I can see if she received what was ordered.

Wish you were upfront with the minimum order required when a zip code is entered. Also, in advance with the shipping costs. By not doing so I had to re-enter information. This type of marketing makes me not want to buy online.

Date of experience: March 10, 2016
Debbie C.
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Easy to use
March 11, 2016

Easy to use. Good selection. Prompt service.

Date of experience: March 10, 2016
Paula W.
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Easy process and a great selection
March 11, 2016

Easy process and a great selection.

Date of experience: March 10, 2016
belladonna O.
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Wish shipping/handling was less expensive
March 11, 2016

Wish shipping/handling was less expensive. I would be likely to order again if I got a s/h discount offer. Also, remember that many people send flowers to others as gifts so you may want to ask the "is this a gift?" question and modify your satisfaction survey accordingly. I asked my recipient to take and text me a photo so I know that it was received and how it looked... but most other recipients won't do that.

Date of experience: March 10, 2016
Tatiana H.
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I was told my order would be deliv er ed at a certain time and it didn't arrive until hours later. And I didn't even receive a Courtesy call letting me know what was going on.

Date of experience: March 10, 2016
Omari D.
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My wife told me that the delivery woman was very nice. I am satisfied and will likely use this service again. Thank you.

Date of experience: March 10, 2016
NewEngland W.
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My only complaint if it's a complaint, my daughter-in-law said the flowers came address to only my son. I told her I had requested Mr.& Mrs. That was a slight mistake.

They were very pleased with the flowers.

Date of experience: March 10, 2016
maria c.
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Wonderful prices!
March 11, 2016

Wonderful prices! Great products!

Date of experience: March 10, 2016