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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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sipia O.
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Great fast service!
March 20, 2016

Great fast service!

Date of experience: March 20, 2016
lisa k.
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All good
March 20, 2016

All good

Date of experience: March 20, 2016
Clint T.
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Just like you promised
March 20, 2016

Just like you promised

Date of experience: March 20, 2016
joseph g.
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VERY GOOD FLOWERS NICELY DONE
March 20, 2016

VERY GOOD FLOWERS NICELY DONE

Date of experience: March 20, 2016
Cynthia S.
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Site very easy to use
March 20, 2016

Site very easy to use.

Date of experience: March 20, 2016
Doug F.
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Very easy and transparent
March 20, 2016

Very easy and transparent

Date of experience: March 20, 2016
Sharon T.
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I believe the prices at the end could be a little lower.

Date of experience: March 20, 2016
darlene a.
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It was as great as expected
March 20, 2016

It was as great as expected. Thank you

Date of experience: March 20, 2016
inmar V.
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It was a great experience found what I was looking for really fast. Very please with the products I'll most definitely recommend this place if you want to have a happy girl

Date of experience: March 20, 2016
Lester I.
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Very good!
March 20, 2016

Very good!

Date of experience: March 20, 2016
Melissa I.
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For never sending flowers outside of the United States before this was a good experience. It's expensive! You would think if you have having a local shop in England delivering the flowers and you are ordering them online that the prices could be better. But the flowers are beautiful.

Date of experience: March 20, 2016
elaine l.
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Thank you
March 20, 2016

Thank you. It was great. Please make the flowers look nice.

Date of experience: March 20, 2016
ibis Z.
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The deliverer went "the extra mile" to get them to the customer... hate a pleasant surprise!

Date of experience: March 20, 2016
Margie V.
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This order was not delivered by noon, even though I paid for expedited service. It was apparently delivered around 4:00 in the afternoon. PLEASE REFUND TO MY CREDIT CARD. The arrangement was not as similar to the picture you provide on your web site as I hoped (allowing for changes by the local florist). It had a lot of filler in it, and your picture does not. It was taller, in a larger vase and your picture shows a smaller, compact arrangement which is what I intended to send. I cannot say that I am pleased with your service.

Date of experience: March 20, 2016
beth E.
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Very easy to purchase
March 20, 2016

Very easy to purchase. If it gets there on time-great site

Date of experience: March 20, 2016
Marlene M.
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Great service, selection and prices
March 20, 2016

Great service, selection and prices.

Date of experience: March 20, 2016
Christi V.
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Been very happy so far with quality
March 20, 2016

Been very happy so far with quality

Date of experience: March 20, 2016
louise d.
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No problems at all ordering from the site and flowers were delivered were exactly as described, and delivered on time too. Great service, I would recommend to anyone.

Date of experience: March 20, 2016
pat b.
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I don't like the fact that they wait till checkout to tell you about the 15 dollar handling charge and they charged 3 dollars for same day delivery and I got next day delivery. My aunt was very happy with the flowers so that was all that mattered. I did not mind paying the handling charge but it should be told before you get to the checkout page. People don't like to be hit with surprises like that and my sister was trying to order from you also and she refused because of the surprise handling charge. Just thought you might like to know about this so you don't lose future customers. Thanks for your service.

Date of experience: March 20, 2016
Tina W.
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I am very pleased with experience with fromyouflowers.com! I live overseas and ordered balloons for my son's birthday. I had to write back and change the delivery date (with one day's notice) and I immediately received a confirmation that that would be possible. My son contacted me upon receiving the balloons, and they were delivered on time as requested.

Date of experience: March 20, 2016