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From You Flowers

4.1

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Vickey V.
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As far as I know the flowers were delivered as ordered. I will later receive a picture to confirm. My mother was very happy with them.

Date of experience: March 26, 2016
deborah H.
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Great birthday present
March 26, 2016

Great birthday present
It arrived on time and looks beautiful

Date of experience: March 26, 2016
Maureen L.
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Was much smaller than I
March 26, 2016

Was much smaller than I
Thought it would be.
Upgraded from basic and it looked like basic.
Pretty, but small.
Also card was hard to read. Better if typed out.

Date of experience: March 26, 2016
Jeremy D.
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Great easy way to order flowers and delivery was perfect

Date of experience: March 26, 2016
Liliana g.
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Fast service!
March 26, 2016

Fast service!

Date of experience: March 26, 2016
David H.
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Flowers were as expected and my wife loved them! I am out of state and ordered them for delivery to her in Florida. I began panicking a little because delivery cut-off is 6pm and they arrived about 5:45pm.
Overall, good price and product and will use them again. Thanks!

Date of experience: March 26, 2016
Johnnie L.
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I rec'd a phone call from "fromyouflowers" telling me that they were unable to deliver my flowers today because of some miscommunication between them and the florist. They said they could have them delivered on Monday and asked if that would be OK and said they would give me some kind of credit. I was so upset, that I don't even remember what the credit was! I told the lady, that called, that the reason I set up the delivery today was because, I felt, there would be a better chance of finding them at home today. She wanted to know if it would be OK if she sent out a letter of apology. I said NO! I informed her, that this is the second order I have placed with this company and there has been a problem with both orders. I told her to have me taken off the email list and just give me a credit for my order. When I got off the phone and needless to say, I was VERY UPSET, I rec'd a phone call, voice message, from my girlfriend, telling me thank you for the beautiful flowers.

The last time, after 3 emails of complaints, I was apologized to and sent a gift coupon, which had to be used by a certain time, naturally, with an order. I swore I would never order from them again. I took a chance and another problem, that turned out to not be a problem, because the flowers were delivered, but they were not aware of that. I was upset over the whole situation, very unnecessarily.

Date of experience: March 26, 2016
Don D.
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Rather small for the price I paid
March 26, 2016

Rather small for the price I paid.

Date of experience: March 26, 2016
Susan A.
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PERFECT!
March 26, 2016

PERFECT!

Date of experience: March 26, 2016
Sam P.
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Great Prices so far and a Great site easy to use and simple to follow, Thank you, Sam

Date of experience: March 26, 2016
Teresa Z.
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Will not order from this company in the future, and please note that shipping dates are NOT accurate. There was a timer counting down and indicated I had 44 minutes for same day. I only found out it was not when I called to check status because it hadn't arrived. First person was rude and hung up on me after I said I deserved a partial refund. Second person apologized and agreed to a 20% credit. They wanted to give me a coupon for future order but I don't plan to use them again. The order was around $100 and really needed to be on time or not advertised same day.

Date of experience: March 26, 2016
Angela Y.
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Love the choices
March 26, 2016

Love the choices.

Date of experience: March 26, 2016
Debora B.
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It was easy to order from the site, but when I checked out I didn't like the 15 dollar changes on each product for a processing fee. I think that was a little high.

Date of experience: March 26, 2016
Suzanne C.
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Easy and had what I wanted at a most reasonable price.

Date of experience: March 26, 2016
Janet R.
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Very quick and easy to use
March 26, 2016

Very quick and easy to use.

Date of experience: March 26, 2016
Aaron W.
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Done a fine jo
March 26, 2016

Done a fine jo

Date of experience: March 26, 2016
Annie S.
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Easy to use
March 26, 2016

Easy to use. Love the discounts.

Date of experience: March 26, 2016
Robin V.
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Easy to use website
March 26, 2016

Easy to use website. Flowers were very nice and delivered on time. Would recommend to others

Date of experience: March 26, 2016
Dean V.
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For the amount of money I spent the flowers did not meet my expectations. They looked as if they were about 4 days old. The roses where completely open, not what you'd expect from same day delivery. They reminded me of an arrangement of flowers that had sat on my counter for 4 to 5 days.

Date of experience: March 26, 2016
Bill F.
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Delivery was delayed by 24 hours!
March 26, 2016

Delivery was delayed by 24 hours!

Date of experience: March 26, 2016