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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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GraceAnn K.
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This is the 3rd time I have ordered flowers because of the great experience and quality is the reason I keep coming back.

Date of experience: March 28, 2016
Mary A.
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The only problem was that you didn't show the $15 service charge until I was completely through with the order. If I had known before hand that the service charge was so high, I would not have placed the order. Now I don't have time to place an order with another company. I do like your flower selections though...

Date of experience: March 28, 2016
susan h.
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Received telephone call from Dad and he loved his Easter Flowers very much!

Date of experience: March 28, 2016
Ginger G.
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Great website
March 28, 2016

Great website. Easy to navigate, prices are good.

Date of experience: March 28, 2016
Kylie E.
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$50 seems like a lot (with delivery and tax) for a bouquet of 10 tulips. But my mom loved them and I understand delivery can be pricey. Overall, I am satisfied.

Date of experience: March 28, 2016
Cynthi K.
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Order was received in a timely fashion and was very nice

Date of experience: March 28, 2016
Dan D.
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Great service because it was fast, on-time and communication about when the product was delivered was excellent

Date of experience: March 28, 2016
Judy D.
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Very easy to follow along
March 28, 2016

Very easy to follow along - user friendly. I paid extract for delivery by Noon, didn't receive until after 2:30 PM

Date of experience: March 28, 2016
Karen S.
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Recipients were pleased
March 28, 2016

Recipients were pleased.

Date of experience: March 28, 2016
Lynne S.
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Thanks for the quick delivery!
March 28, 2016

Thanks for the quick delivery!

Date of experience: March 28, 2016
Chrystel W.
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Great service bit expensive for me
March 28, 2016

Great service bit expensive for me

Date of experience: March 28, 2016
Wayne K.
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I haven't used your service before, but your website is easy to access, you have a very nice selection and your prices are very competitive, especially your delivery fees. If the quality is as expected, I'll be using you a lot in the future.

Date of experience: March 28, 2016
elizabeth J.
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My mom received the flowers and loved them!
March 28, 2016

My mom received the flowers and loved them! As the buyer, I would appreciate knowing shipping and handling before I put my credit card info in so I can budget as needed rather than starting my order over.

Date of experience: March 28, 2016
Barb E.
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Very easy to order and very quick delivery
March 28, 2016

Very easy to order and very quick delivery

Date of experience: March 28, 2016
L H.
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Didn't get to see the flowers, but my recipients said they were beautiful. Flowers arrived when promised.

Date of experience: March 28, 2016
Judi g.
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I spent 32.00 for mostly no name chocolate
March 28, 2016

I spent 32.00 for mostly no name chocolate. Will never use you again.

Date of experience: March 28, 2016
Judy R.
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I really like ordering on line and getting emails on status of deliveries etc. Did not like your phone system, was put on hold for too long so I ended up logging in and getting the information I needed.

Date of experience: March 28, 2016
Brian I.
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Paid for expedited delivery (AM)
March 28, 2016

Paid for expedited delivery (AM). The flowers did not arrive until approximately 4:00PM.

Date of experience: March 28, 2016
Rebecca Z.
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Easy online system to order
March 28, 2016

Easy online system to order - appreciated promotions.
Pleasant delivery person. Beautiful arrangement

Date of experience: March 28, 2016
Renee N.
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Ok except for the 14.99 to ship it!
March 28, 2016

Ok except for the 14.99 to ship it!

Date of experience: March 28, 2016