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From You Flowers

4.1

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Rob S.
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Did it all online very easy and simple step-by-step instructions product came looking as expected

Date of experience: May 29, 2020
Shirahba D.
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I purchased a sympathy plant for a co-worker. I did not see the final product, but was told it was beautiful. That's good enough for me.

Thanks again.

Date of experience: May 29, 2020
Connie S.
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Easy peasy use and I loved the simplicity of the site. Great selections and I found the perfect bouquet. The recipient of the bouquet was so happy with it. I'd like to recommend sending a picture of the final bouquet to the purchaser so that they have an idea of what was actually received. And, having an approximate time of delivery would be helpful as well. I am overall very, very pleased with the service. Thank you!

Date of experience: May 29, 2020
Shirley B.
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The order was completely wrong
May 29, 2020

The order was completely wrong. The flowers that we ordered wasn't the same as the local florist designed. When I called your customer service about the issue they said the local florist ran out of yellow roses. Neither your florist or the local florist called me to let me know about running out of the yellow roses to see if I still wanted the order. I really deserve the full amount back. I'm fully dissatisfied and will probably never use your florist company again.

Date of experience: May 29, 2020
Stephen A.
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Supposed to come day of, and after I ordered, got message it would not I'm fact be the same day delivery.

Date of experience: May 29, 2020
June O.
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Absolutely beautiful flowers
May 29, 2020

Absolutely beautiful flowers. My sister loved them. I received your flowers for Mother's Day and they were beautiful. That is why I decided to send some to my sister for her birthday.

Date of experience: May 29, 2020
Kimberly M.
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Beautiful flowers, they always do an excellent job

Date of experience: May 29, 2020
Christopher E.
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...
May 29, 2020

Date of experience: May 29, 2020
Cindy M.
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The flowers were sparse and looked NOTHING like the picture on your website. I contacted customer service and they refunded 30% back to me. They should have refunded all of it. I will never use your service again.

Date of experience: May 29, 2020
Susan B.
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Every time I've ordered flowers they have been absolutely beautiful! Never disappointed!

Date of experience: May 29, 2020
Charlotte H.
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I needed a bouquet for daughter and one for granddaughter who are in quarantine and chose this site nearest their homes. Easy to complete order. Hope the flowers are fresh and delivered today.
I sent our granddaughter a text asking if she received the flowers. I had an email saying they had been delivered. She had not received them and it was almost 5 pm. I called the 800 number and a very polite man checked on both orders. She received them within the next hour.
Both daughter and granddaughter liked the flowers and said they were very nice! I thought the florist was in the town where the granddaughter lived...but when I asked the man on the phone, he did not tell me where their location was. All is well.

Date of experience: May 29, 2020
Joshua M.
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Good prices highly recommended they did an amazing job

Date of experience: May 29, 2020
Margaret B.
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This was 3rd bouquet from you
May 29, 2020

This was 3rd bouquet from you. Great service. My friend was delighted with flowers - in particular the "smiley face" vase.

Date of experience: May 29, 2020
Sharon M.
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Great selection and easy ordering!
May 29, 2020

Great selection and easy ordering! Recipient said plant is beautiful!

Date of experience: May 29, 2020
Tom W.
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A OK good job!
May 29, 2020

A OK good job!

Date of experience: May 29, 2020
Valerie J.
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Was glad delivery was same day and on time.Excellent turnaround time totally appreciate this type of service and availability.

Date of experience: May 29, 2020
Meredyth N.
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Easy
May 29, 2020

Easy

Date of experience: May 29, 2020
Roger H.
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Very easy to order online from abroad
May 29, 2020

Very easy to order online from abroad.

Date of experience: May 29, 2020
robin M.
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This is the third time I ordered this arrangement. The first time it was beautiful and identical to the picture it was for a friend in Alexandria The second time it was not even close. It was Denver and snowing so I understand but yesterday's order was again different. I paid for an upgrade but it doesn't appear to be one. I do like you service and price but it would be an improvement if your vendors tried a little harder to deliver what is ordered

Date of experience: May 29, 2020
Josh F.
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The delivery was late
May 29, 2020

The delivery was late. The balloons did not have helium in them.

Date of experience: May 29, 2020