On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Simple and fast.
The plant looked nothing like the one she received as well as the planter.
Still nice gift. Thank you
If the flowers will be delivered at time, your are the best! Christine from NICE (France)
And you did it!
So. You'are the best!
Merci beaucoup de toute votre attention pour cette commande de fleurs, ballon et de chocolats, faite depuis depuis la Côte d'Azur en France!
Birthday gift. My daughter loves them! Thank you for helping me make her day special
Very disappointed the product was not what I ordered or wanted. If a substitution had to be made I should have been informed.
Was not delivered when I ask them to. Was a balloon that said happy birthday instead of get well. Will not use this service again.
The flowers sis not look like the picture. Flowers were missing. Very disappointed. I tried you has another source however I will go back to ProFlowers.
Beautiful job
I just want my girl to be happy. I paid $3 for same day delivery only to find that the delivery was not made. Customer service phone number was terrible I stayed on the line for an act two days in a row and no one picked up the phone. All I got was an impersonal email from one of the customer service representative stating how apologetic they were. The CSR told me that they would be sending an apology letter with the flowers, big surprise that they forgot to do that too. I would rather go out myself and buy flowers then to work with this company again anytime soon.
No option for adding UK billing address. Transaction seems to have gone through by selecting Other for state but should be able to select country as UK.
The arrangement didn't look like the picture. It was a sympathy dish garden for a man and I didn't like the feminine/springy green ribbon. There was no ribbon in picture but if I had known there would be ribbon I would have like patriotic ribbon. But the recipient loved the arrangement and had no knowledge of the pictures arrangement and I didn't have any issues with the quality, just not what I expected. The recipient did like very much and great delivery time.
Great job
Easy to order - love the flowers that have been sent from here in the past.
As always, FYF does a great job at a fair price. Wife loved the birthday flowers.
I went to a different website that had the same flowers they tried to tell me over the phone that it was $70 + came to this site reviews for the flowers I wanted are all good. I'm def going to create an account for this website. The flowers looked perfect!
SATISFIED, THANK YOU
I was initially pleased with the ordering process - until my expedited service never happened. The flowers were finally delivered late in the day after I was guaranteed delivery by noon.
I've used this service many times in the past. They have never let me down, and the recipients always love the flowers. My only gripe is that sometimes when you pay for the expedited (before noon service) it does not get delivered within that time frame. Thankfully the person to whom I had them delivered to in those instances was there in the evening. Customer service though is excellent, and I received a refund for the extra amount paid for expedited delivery when it was not met.
Nothing is said about a handling fee until check out. Seems a bit underhanded to me.
Quick and easy with reasonable prices..
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members