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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Ellen N.
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So easy and my family stated that the flowers were stunning!

Date of experience: April 15, 2016
William L.
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The receiver of the flowers had to travel three miles to pick them up. The flower purchase was to reduce stress not add to an already stressful day. The goal was not reached for the $60.00 investment. Fell free to contact me at *******061

Date of experience: April 15, 2016
Steven H.
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I just want to say that not only this time I ordered flowers, but the previous times as well the service has been OUTSTANDING, and because of that this is where I get my flowers. The word has been and always will be spread for you guys.

Date of experience: April 15, 2016
Mary H.
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Not delivered on time, credit promised was not returned to my account

Date of experience: April 15, 2016
JC P.
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It was fast and expensive
April 15, 2016

It was fast and expensive.

Date of experience: April 15, 2016
Vicki C.
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The bouquet, which was the middle price, looked to be the small size. That was disappointing. The flowers looked fresh and beautiful, though.

Date of experience: April 15, 2016
steve Z.
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The price of the flowers were fair
April 15, 2016

The price of the flowers were fair. The delivery time was outstanding. The only problem was the card my recipient received was BLANK. I did call fromyouflowers.com and talked to a customer service rep. And they said they would contact the florist and have the card sent out to the recipient. Embarrassing to say the least for me.

Date of experience: April 15, 2016
Desiree L.
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Delivery was fast but the arrangement I order was not what was delivered the picturesend online does not match what was recieved.

Date of experience: April 15, 2016
Shelly H.
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Flowers were nothing like picture, not worth what I paid. I could have picked them up at Kroger for $8
Excellent delivery time though

Date of experience: April 15, 2016
KathrynS F.
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EASY PEASY
April 15, 2016

EASY PEASY - quick, great selection, and fair prices. Flowers were delivered quickly. I had to call the next day to get a status as the Florist had not provided an update. The agent I spoke with was kind and quickly offered to call the florist to provide me a status. I will buy from again. It was very nice to be able to order same day delivery!

Date of experience: April 15, 2016
Eilyne L.
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Recipient very pleased
April 15, 2016

Recipient very pleased.

Date of experience: April 15, 2016
Alejandro d.
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Great and hope it stays like this
April 15, 2016

Great and hope it stays like this

Date of experience: April 15, 2016
Nancy B.
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The bouquet was supposed to be delivered yesterday, and I received a confirmation they were - but they were not. They were delivered today. Also, I was on hold forever trying to speak to someone about this yesterday. Very annoying, especially when a recorded voice comes on every 2 seconds to tell you someone will be right with you.

Date of experience: April 15, 2016
Angie U.
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It's a pleasure to order from your site
April 15, 2016

It's a pleasure to order from your site. No fuss no hassles thank you.

Date of experience: April 15, 2016
Dan B.
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Delivery charge was ALOT more than I expected
April 15, 2016

Delivery charge was ALOT more than I expected

Date of experience: April 15, 2016
Suzanne B.
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The flowers didn't look near as good as the picture on line

Date of experience: April 15, 2016
C I.
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Thanks for delivering the beautiful flowers promptly!

Date of experience: April 15, 2016
tommye G.
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She said she loved them that they were perfect
April 15, 2016

She said she loved them that they were perfect

Date of experience: April 15, 2016
Diane H.
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I was disappointed in the $14 handling fee after already paying a $2.99 same day fee & a $4.99 expedited order fee and then see another $14.00? Very disapointing!

Date of experience: April 15, 2016
Pam M.
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Very easy to navigate site
April 15, 2016

Very easy to navigate site. Nice selection of arrangements. The arrangement that was delivered was what I expected, and was there when promised. It was, however, left on my front steps. If there was no one at home to accept it, I would have preferred it to be left on my back steps or with my neighbor, who is home during the day.

Date of experience: April 15, 2016