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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Justin H.
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Great so far
April 21, 2016

Great so far

Date of experience: April 21, 2016
jim z.
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Good
April 21, 2016

Good

Date of experience: April 21, 2016
Teri L.
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The website was user friendly, and quick
April 21, 2016

The website was user friendly, and quick. The plant arrived on the correct date and in perfect shape. The driver was courteous and friendly. Thank you for making this an easy experience.

Date of experience: April 21, 2016
KT M.
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Extra add on fees seem excessive
April 21, 2016

Extra add on fees seem excessive. The flowers were delivered on time. I paid the extra fee to have them arrive before 10:30 and they did. Flowers looked very fresh.

Date of experience: April 21, 2016
nicole y.
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Great
April 21, 2016

Great

Date of experience: April 21, 2016
Bill A.
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Was delivered within 3 hours so pretty darn good this time

Date of experience: April 21, 2016
Leah H.
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I sent flowers to my best friend for her birthday. When she sent me the picture, I couldn't believe how pretty they were! Even better than the picture on the website! She was thrilled!

Date of experience: April 21, 2016
Suzanne S.
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My recipient was delighted with your arrangement.

Date of experience: April 21, 2016
Adrienne W.
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No comment
April 21, 2016

No comment

Date of experience: April 21, 2016
Michelle B.
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I upgraded my flowers and received nothing even compared to my order. Not a bow on the vase and not the right amount of flowers. I know the color selection is not in my control, but it was ridiculous! I purchased my flowers two weeks in advance and it looked like a very sloppy rushed arrangement with whatever they had laying around. I have never had a problem before, but this time it put a bad taste in my mouth. I do not know If it was just a fluke but I may not buy flowers from here again if i do not get reimbursed for my upgrades that i did not receive.

Date of experience: April 21, 2016
yvonne Z.
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Was looking for a cheaper price around 30.00 ended up 52.97, but being able to personalize the baby flowers with the picurte of the new baby was nice

Date of experience: April 21, 2016
carol F.
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The flowers were for my sister in laws 60 birthday, as they live in an isolated spot I was very disappointed to hear they had not been delivered as she was out at the time. Therefore she collected them the next day. Obviously she didn't receive our gift on her special day. Will stick to inter flora in future

Date of experience: April 21, 2016
Lora L.
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Happy
April 21, 2016

Happy

Date of experience: April 21, 2016
jay X.
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The flowers were beautiful...
April 21, 2016

The flowers were beautiful... My wife was happy which is the important thing. They were shipped UPS and although they were on the truck at 7am. I didn't receive them until almost 4pm. I would be wary if you order the flowers in July or August.

Date of experience: April 21, 2016
Robin T.
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You have a great selection of flowers
April 21, 2016

You have a great selection of flowers.

Date of experience: April 21, 2016
pat b.
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You should state somewhere on your site the delivery charges amount.

Date of experience: April 21, 2016
Richard N.
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You know how to run a business
April 21, 2016

You know how to run a business.

Date of experience: April 21, 2016
Kathy J.
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Exceptional service
April 21, 2016

Exceptional service. Arrangement far more than expected.
Will definitely use again and again.

Date of experience: April 21, 2016
veronica M.
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The flowers were beautiful and the ease of ordering was wonderful. I feel that the service fees were to high and can be reduced. It just made it difficult when you are on a budget and trying to "perk" someone up that is going through a difficult time that you have to minimize the order because you have to include the service fees. There should be some type of notice in the beginning that displays the fee up-front instead of waiting until the end of the order and then there is the surprise.

Date of experience: April 21, 2016
Pamela W.
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I was the sender, not the receiver
April 21, 2016

I was the sender, not the receiver

Date of experience: April 21, 2016