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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Pamela W.
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I was the sender, not the receiver
April 21, 2016

I was the sender, not the receiver

Date of experience: April 21, 2016
Sewell C.
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Easily found quality bouquet
April 21, 2016

Easily found quality bouquet. Recipient very pleased.

Date of experience: April 21, 2016
Toni T.
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I had to go and redo the order
April 21, 2016

I had to go and redo the order - somehow lost the discount the first time - but so far so good.Just be clear - i am only ordering once! Lol

My smiling sister says it all! You guys did great! Thank you! You were there before lunchtime n the flowers were beautiful! If i have any critique - the cup wasn't quite the same - it didn't matter... Just to see my sister smile was all worth it

Date of experience: April 20, 2016
Julie Z.
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The handling fee is SO much!
April 21, 2016

The handling fee is SO much! I feel like I'm getting a good price on the flowers, but then that $15 makes it crazy and I end up disappointed. I think the handling fee should just be included in the cost of the flowers on the main page.

Date of experience: April 20, 2016
Angela B.
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It was easy and great!
April 21, 2016

It was easy and great!

Date of experience: April 20, 2016
Jodi C.
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J
April 21, 2016

J

Date of experience: April 20, 2016
Irene A.
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Was some what ok with the service
April 21, 2016

Was some what ok with the service. When I had to call to confirm the order, I waited on the phone for 30 minutes before I was able to talk to someone and I was calling long distance. I have had better service from a different florist company.

Date of experience: April 20, 2016
Rene O.
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...
April 21, 2016

Date of experience: April 20, 2016
Patricia P.
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This is a wonderful company!
April 21, 2016

This is a wonderful company! It completely surpassed my expectations re a same-day delivery! It was a very important delivery which we ordered and the company delivered in less than expected time, and it was wonderful! Thank you so much. I can't say anything better about our experience with this company (which we don't know and had never used before).

Date of experience: April 20, 2016
TAMMY W.
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Flowers that I got didn't look like the ones on the website from which I based my decision

Date of experience: April 20, 2016
Trina T.
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None
April 21, 2016

None

Date of experience: April 20, 2016
Ann M.
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Quick and simple ordering and beautiful quality

Date of experience: April 20, 2016
Antoinette K.
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My son enjoyed his basket, however I was expecting more in the basket than what was received. Thankyou.

Date of experience: April 20, 2016
Nikkia C.
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Fast service!
April 21, 2016

Fast service!

Date of experience: April 20, 2016
Debra H.
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Easy to use, reasonable prices and delivery availability. Flowers looked just as picture displayed.

Date of experience: April 20, 2016
Erica S.
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I purchased flowers for a cow-workers birthday and had them delivered to her house since she had been out. She posted a picture of the flowers and I was highly disappointed in the way the arrangement looked. The arrangement looked as though no effort was put into arranging the flowers.

Date of experience: April 20, 2016
Andrew G.
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Really great easy to use website
April 20, 2016

Really great easy to use website.

Date of experience: April 20, 2016
Joe B.
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I was text a picture of the flowers less than 24hrs later some of the flowers are already wilting

Date of experience: April 20, 2016
Lauren S.
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Thank you they were beautiful!
April 20, 2016

Thank you they were beautiful! Delicious chocolates!

Date of experience: April 20, 2016
Karen R.
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So far so good, thank you
April 20, 2016

So far so good, thank you.

Date of experience: April 20, 2016